CrimsonLogic Helps Automate Qatar's Customs System

By Crimsonlogic Pte Ltd, PRNE
Monday, October 4, 2010

New unified clearing system to streamline procedures and ensure accuracy

SINGAPORE, October 5, 2010 - CrimsonLogic, a leading provider of eGovernment solutions and services,
was awarded a contract in 2008 by the State of Qatar to design and implement
a nationwide eGovernment system to automate and streamline the customs
administration system. Currently in phases of implementation, the system,
upon completion, will simplify procedures to bring about hassle-free trade
clearance for the local trading community and their international trading
partners.

The Qatar Customs Clearance Single Window (QCCSW) project, granted by
government agency ictQATAR, with support from the Customs and Ports General
Authority (CPGA), will provide a single electronic interface linking the
trading community with up to 13 relevant ministries and government agencies.
This will facilitate data exchange for cargo clearance, encourage a seamless
cross-border trade flow and reduce time spent on paperwork.

"We are excited to be part of this revolutionary system by the Qatari
government. Qatar is a visionary country and is aggressively embracing
automation to achieve greater transparency and increased business efficiency.
The QCCSW project is a significant milestone in Qatar's extensive automation
drive as it puts in place a unified clearing system that simplifies customs
procedures and ensures accuracy, as well as brings significant cost savings
to government agencies and the trading community," said Leong Peng Kiong,
Chief Executive Officer (CEO), CrimsonLogic.

The new customs system employs a method of classification, by separating
declarations according to the importance of inspections needed. Qatar is set
to lessen customs inspection to just five percent of total imports — a
target set by the country's Maritime Customs. Importers will be able to save
time and efforts as clearance procedures will now be conducted virtually.
Consignment clearances will also be greatly reduced from a period of a few
weeks to a few minutes, preventing overcrowding and demurrages in Qatari
ports. This utilisation of international best practices will benefit economic
development and promote foreign investment in the country.

On the challenges of executing multi-geographical solution
implementations, Mr Leong said, "Our approach to any solution is holistic and
goes beyond IT systems and implementation. Specifically, it encompasses
devising comprehensive change management programmes to cultivate adoption of
the system amongst potential users. Similarly, for the Qatar project, the
provision of online end-to-end services aims to make it convenient for users
to use the system during the customs clearance process."

In a span of five years, CrimsonLogic has established a strong presence
in the Middle East, having worked on several prominent projects, including a
trade facilitation project known as SaudiEDI in Saudi Arabia in 2005, an
integrated arbitration system in Dubai in 2007, and an eJustice programme in
the United Arab Emirates in 2008.

As a leading eGovernment solution provider worldwide, CrimsonLogic has
been working with governments across the globe to develop and implement
eGovernment systems. Just last month, it announced its recent appointment by
the government of Mauritius to help design and implement an eJudiciary
programme. This new system aims to improve court administration, boost
judicial transparency and efficiency.

Commissioned by the Judiciary of Mauritius and in partnership with local
partner Mauritius Network Service, CrimsonLogic will be establishing an
eJudiciary platform that delivers e-Filing and Case Management capabilities
to automate internal processes for the Supreme Court in the first phase of
the project. The rollout of activities from planning, designing, marketing,
delivering and supporting various eJudiciary services will take place over a
period of 18 months.

The programme will enable the Judiciary to move towards a paperless
system, easing the reliance on paper and eliminating the need for physical
storage space and security. This integrated platform enables seamless case
filing, notary services and legal research — minimising the risks of human
error and time spent on administrative procedures. The legal fraternity will
also benefit from its single user interface where the easy management of
cases from initiation, trial and then disposal can be facilitated. In
addition, CrimsonLogic will work closely with the Judiciary to drive user
adoption amongst government officials and the legal community.

About CrimsonLogic Pte Ltd

CrimsonLogic is a trusted partner to governments worldwide. For over 20
years, CrimsonLogic has worked with governments across Asia, Middle East,
North America, Latin America and Africa to find innovative and sustainable
solutions to collaborate more seamlessly with their citizens and ecosystem.

CrimsonLogic has continued to set industry-standards by delivering
world-first eGovernment solutions to optimize workflow, increase operational
efficiencies, and improve decision-making. CrimsonLogic has the unique
ability to deliver end-to-end services, from designing and building
eGovernment solutions, through to operating these services in order to drive
substantial and lasting improvements.

Choo Kwee Siam of CrimsonLogic Pte Ltd, +65-6887-7173 or +65-9450-3110, kweesiam at crimsonlogic.com; Yvette Yeo or Aru Sayed of Text 100 Public Relations for CrimsonLogic Pte Ltd, +65-6603-9023, crimsonlogic at text100.com.sg

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