Lincolnshire Co-op Switches to InTechnology for Sole Network Support Across its 120 Locations

By Intechnology Plc, PRNE
Monday, January 25, 2010

LONDON, January 26 - Lincolnshire Co-operative Ltd, one of the most successful independent
consumer co-operatives in the UK, has switched to InTechnology Plc -
www.intechnology.co.uk/ to provide consistent and reliable network
support across its 120 locations.

Lincolnshire Co-op is owned by its 175,000 members and employs 2,500
staff. Its principal areas of activity are food retail, pharmacy, funeral
services, travel, non-food retail, coffee shops, motor services or dealership
and post offices. Profits are ploughed into local community projects and
returned to members in dividends.

Up until six years ago, Lincolnshire Co-op used various telecoms
providers across its many sites, which resulted in varying service levels and
inconsistent line quality. When problems arose there was little technical
support, and the various providers charged different rates on individual
invoices. Today, InTechnology is providing 100+ LANnet connections; hosted IP
Telephony; fixed line voice services; all outbound calls across the estate,
and NGN Numbers.

Andrew Turner, Head of Group Services at Lincolnshire Co-operative Ltd,
explains:

"We became increasingly dissatisfied working with resellers as we felt
they were not interested in offering any more than the cheapest phone calls.
Although cost was an issue, we were looking for a supplier that was the
source provider rather than simply a reseller as we knew that they would be
able to offer specialist expertise to complement the product. The best thing
about InTechnology was that they could deliver over and above what we wanted,
yet reduce costs at the same time."

"InTechnology are helping us deliver the best value to our members. The
less money we spend on telecoms, the more we have to give back in dividends
and invest in local community projects," concludes Turner.

As the sole provider and supplier, InTechnology provides the same service
across all 120 locations. Robust service level agreements are in place,
offering peace of mind, and central expertise and support is provided around
the clock. The Co-op can also take advantage of extra services such as
internet, broadband, managed network and managed firewalls.

Stefan Haase, Marketing Director at InTechnology, comments: "As a result
of our all inclusive, fixed cost solutions, Lincolnshire Co-op can now
achieve significant cost reductions and simplified budgeting. We're able to
guarantee reliable and good quality phone lines with much improved
performance, and importantly, down time and potential for lost business is
significantly reduced. Moreover, Lincolnshire Co-op can also try out new
services without having to commit to them across the business."

Having switched to InTechnology, Lincolnshire Co-op's staff now have
confidence in the reliability and quality of the lines. High speed
connectivity for internet and emails is a given; and there is now easy access
to central services from any location. Finally, technical expertise is now
available 24/7, allowing the IT team to concentrate on core business issues.

    For further information contact InTechnology's Press Office:
    Katie King
    katie@2thefore.biz
    Tel: +44(0)1892-520123
         +44(0)7525-727288
    Visit www.intechnology.co.uk/

For further information contact InTechnology's Press Office: Katie King - katie at 2thefore.biz, Tel: +44(0)1892-520123, +44(0)7525-727288

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