Foresee
LONDON, November 9, 2011 -
- Customers Are Less Satisfied with Mobile than with Traditional Websites
ForeSee, the pioneer in customer experience analytics, has today released its October Mobile Benchmark, a yardstick that companies can use to determine whether the mobile experience they are providing is exceeding or falling short of industry averages and customer expectations.
LONDON, September 27, 2011 -
ForeSee, the pioneer in customer experience analytics, has today announced that it is working with House of Fraser to measure and analyse the customer experience in its stores, on its website, and with its call centre.