Merced Systems Inc.
REDWOOD SHORES, California, November 16, 2011 -
Merced Systems, Inc., the leading provider of Performance Management solutions that drive business execution in sales and service functions, today announced that analyst firm Ventana Research has issued a white paper titled "Aligning Sales and Service To Achieve Business Excellence." Available now on the Merced Systems website, the report discusses current business trends, challenges associated with tracking and analyzing customer information, and ways that companies can improve business execution.
REDWOOD SHORES, California, November 10, 2011 -
- Merced Systems Hosts Video Interviews with CSO Insight's Managing Partner to Explore Findings, including 830 Percent ROI for Retention Strategies
Merced Systems, Inc., the leading provider of Performance Management solutions that drive business execution in sales and service functions, today announced it has released a series of video interviews with CSO Insight's Managing Partner Barry Trailer to discuss key trends uncovered in the firm's recent research report "2011 Sales Compensation and Performance Management." Available on the Merced System's website, the videos and report discuss how companies are managing compensation and retention, setting and meeting quotas, integrating coaching into performance management and making overall improvements to sales performance management activities.
REDWOOD SHORES, California, July 19, 2011 -
- Australia's
Largest Telecommunications Provider Leverages Merced Systems'
Solutions to Align Organization with Exceptional Customer
Service
Merced Systems, Inc., the leading provider of performance
management solutions that drive business execution in sales and
service functions, today announced that Telstra has successfully
completed the deployment of all of Merced Systems' core Sales
Performance Management and Service Performance Management solutions
in their internal consumer contact centres.
REDWOOD SHORES, California and BRACKNELL, England, June 20, 2011 -
Company growth and employee
satisfaction continue with addition of new CTO, VP of EMEA, new
subsidiaries in Asia Pacific and Workplace Dynamics naming
Merced Systems as top work place
Merced Systems, Inc., the leading provider of Performance
Management solutions that drive business execution in Sales and
Service functions, today announced the company's appointment of two
new executives, Workplace Dynamics naming Merced Systems a top work
place for the second year in a row and global expansion with three
new subsidiaries in Asia Pacific.