Tragus Renew Three Year e-Learning Relationship With ThirdForce

By Thirdforce, PRNE
Tuesday, February 16, 2010

LONDON, February 17, 2010 - Tragus, one of the UK's largest independently owned restaurant
chain operators, has recently announced that it is renewing, for another
three years, its e-learning relationship with ThirdForce, the leading
e-learning provider in the Hospitality and Leisure sector. With over 280
sites across the country serving over 20 million meals every year and an
exciting portfolio of leading brands, ThirdForce has been a proud partner in
helping to drive operational excellence in Tragus.

Nick Hoad, HR director at Tragus, explained; "ThirdForce has
significantly helped Tragus improve the quality and quantity of the training
provided in our restaurants. This has resulted in a better educated, informed
and knowledgeable workforce. This has given us a competitive edge, especially
as we have created our own bespoke induction programme. After three years we
have completely accepted that the most effective and efficient way of
training employees is via e-learning. Our employees, many of whom speak
English as a second or even third language, find it invaluable."

Over 45,000 food, health & safety, DDA and Induction courses
have been completed in three years. Tragus has seen an increase in internal
development as now over 50 per cent of its new management members are home
grown having undertaken basic training via the el-Box. Team retention has
also been shown to have improved by 20 per cent. Additionally, as Tragus has
continued to grow, the cost per location of providing statutory compliance
training also reduced as more synergies were realised.

Next steps for Tragus include extending the application of the
el-Box by self-authoring and assessment training materials. It is also
awaiting, with keen anticipation, the groundbreaking interface between its
Payroll HR system and the e-learning AIMS perform platform. This was one of
the drivers to renewing the relationship with ThirdForce. Nick Hoad
commented; "As leading e-learning providers in our sector, who are responsive
to our feedback, I was happy to extend the service provision for another
three years with ThirdForce."

Marco Faccini, head of Hospitality & Leisure at ThirdForce,
commented; "What Tragus has achieved in the last three years is truly
phenomenal when you consider there were barriers to overcome; e-learning had
not been utilised previously, the learning culture needed to change, a truly
blended approach needed to be applied to a multi-cultural workforce spread
throughout the UK in hundreds of sites.

"The training and development team at Tragus should be truly
commended for not only providing a platform for introducing, enabling and
maintaining a great learning experience and subsequent completion levels but
for their foresight in implementing this solution and looking at what future
technologies can do for them and their people."

ThirdForce Corporate Backgrounder

ThirdForce is an established provider of technology enabled
learning solutions and services deployed in more than 30 countries. Working
with over 2,500 customers across all major industries, our e-learning and
e-assessment solutions have reached over 17 million learners.

We are a leading specialist in our field with over 25 years'
experience, which provides us with a strong platform to evolve, grow and
embrace new technologies and concepts.

All our products combine the latest innovations in e-learning
and unique wrap-around services and infrastructure to provide you with a
complete solution. Our extensive portfolio of over 4,000 courses encompasses:
Compliance Training, IT Professional Certification, IT Desktop Skills,
Business and Personal Skills, Talent Management, NVQ Provision, Skills for
Life, Support Services, Hardware and Systems.

ThirdForce is a people oriented company and understands the
need for organisations to offer the right type and level of training whenever
and wherever it's needed. We specialise in aligning training to meet your
organisational goals to maximise employees' performance and achieve business
success.

With International HQ in London, US HQ in Columbus, Ohio and
regional offices in Ireland and Canada, ThirdForce continues to expand into
new sectors and markets with developing product portfolios

For further information visit www.thirdforce.com

    Contact:

    Lorna Tyrtania
    info@thirdforce.com
    +44(0)20-8843-5499

Contact: Lorna Tyrtania, info at thirdforce.com, +44(0)20-8843-5499

Discussion

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