Woolworths Goes Live with MetricStream for Quality, Safety and Audit

By Metricstream, PRNE
Tuesday, August 24, 2010

MetricStream solutions to deliver operational efficiency, reduce costs and ensure sustainable compliance with quality and safety standards

PALO ALTO, California, August 25, 2010 - MetricStream Inc., the market leader in enterprise-wide Governance, Risk
and Compliance (GRC) solutions, today announced that Woolworths Food
Division, a prestigious chain of retail stores in South Africa, has gone live
with MetricStream solutions for Audit Management and Document Management.
With MetricStream solutions, Woolworths can increase the efficiency of audit
management, confidently meet regulatory demands, enhance reporting
efficiency, and significantly reduce compliance costs.

A household name throughout South Africa, Woolworths sells a wide range
of products including food, clothing, beauty products and homeware across
over 400 stores in South Africa, as well as through franchise partners in
Africa and the Middle East. Renowned for its commitment to quality,
Woolworths was awarded the prestigious Responsible Retailer of the Year title
at the World Retail Congress 2008.

Woolworths Food Division is committed to selling products that are
delicious, healthy, high quality and environment-friendly. Complying with
these standards and other regulations across a complex supply and
distribution chain spanning 6,000 global suppliers requires meticulous
auditing and documentation. The process of manually compiling audits across
business processes, products and suppliers was both complex and
time-consuming.

With MetricStream solutions, Woolworths can independently manage all
quality, safety and compliance related documentation, records and audits from
a central framework. The process is completely automated and workflow-driven,
providing managers with easy access to data, and enabling them to perform
analytics from multiple dimensions such as supplier, product, date and event.

Two MetricStream solutions have been implemented thus far - Audit
Management and Document Management. The Audit Management solution enables
Woolworths to audit suppliers, stores and warehouses; the Document Management
solution supports internal policies, supplier documents and certification
processes. Both solutions have been rolled out across the enterprise and its
global activities, thus increasing the efficiency of reporting and auditing.
Executive dashboards provide real-time visibility into the audit and
compliance process, enabling managers to track and remedy issues, and ensure
that all regulatory and safety requirements are being met.

"Having gone live with MetricStream solutions, we are extremely happy
with the results," said Zyda Rylands, Managing Director, Foods at Woolworths.
"MetricStream met all our business requirements, and continued to support us
right through system implementation. With their solution, we can effectively
align business strategy with quality and compliance programs. We look forward
to our continuing relationship with MetricStream and the implementation of
additional GRC solutions."

"For a food retailing brand, ensuring quality and safety is of utmost
importance. Yet it is also a complex function, made all the more difficult
with increasing suppliers and products," said Shankar Bhaskaran, Vice
President, International Business Operations at MetricStream. "Woolworths was
determined to enhance its reputation as a retailer that people can trust,
which is why we were delighted to partner with them. MetricStream solutions
will enable Woolworths to confidently meet the demands of quality, mitigate
risks and increase the efficiency of compliance programs."

"We are pleased with this strong validation of our GRC Platform and
Application suite and look forward to a strong partner engagement to help
Woolworths with their ongoing GRC initiatives," said Shellye Archambeau,
Chief Executive Officer at MetricStream. "With the ability to visualize and
react faster to risks and opportunities in the market place companies are
increasingly seeing the need to have a collaborative and robust GRC framework
and automation in place. This further strengthens MetricStream's penetration
in the Food & Retail industry and in the Enterprise Governance, Risk and
Compliance solution areas."

About MetricStream

MetricStream is a market leader in Enterprise-wide Governance, Risk,
Compliance (GRC) and Quality Solutions for global corporations. MetricStream
solutions are used by leading corporations such as Pfizer, Philips, NASDAQ,
UBS, SanDisk, Subway, Fairchild Semiconductor, SunTrust Banks and Cummins in
diverse industries such as Pharmaceuticals, Medical Devices, Automotive,
Food, High Tech Manufacturing, Energy and Financial Services to manage their
quality processes, regulatory and industry-mandated compliance and corporate
governance initiatives, as well as by over a million compliance professionals
worldwide via the www.ComplianceOnline.com portal. MetricStream is
headquartered in Palo Alto, California and can be reached at
www.metricstream.com.

    Media contact:
    pr@metricstream.com

MetricStream, +1-650-620-3943, pr at metricstream.com

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