IRIS Resourcing Raises the Bar for Accountancy Outsourcing Market With ISO9001 Certification
By Prne, Gaea News NetworkMonday, April 13, 2009
LONDON - IRIS Resourcing Delivers Ground Breaking Quality of Delivery for UK Accountants Looking to Outsource
IRIS, the market leading provider of software and associated services to UK accountancy firms, today announced that the ISO 9001:2000 accreditation has been renewed for its offshore outsourcing service, IRIS Resourcing.
ISO 9001 is by far the world’s most established quality framework, currently being used by over 3/4 million organisations in 161 countries, and sets the standard not only for quality management systems, but management systems in general. The certification assures customers that all quality management systems (QMS) are in place and that the customer related processes, systems administration, project execution and quality assurance functions meet the highest recognised international quality standards.
“The high standards achieved by IRIS Resourcing ( www.iris.co.uk/resourcing) were praised by the auditor responsible for the continuation of certification and he added that it was the first time he had seen such quality processes in a BPO (Business Process Outsourcer),” commented Mark Ellis, Director of Services, IRIS Accountancy Practice Solutions.
“Accountants looking to reduce their costs increase their margins and place greater emphasis on higher value activities in the current economic climate can be assured of the highest quality, secure offshore outsourcing service when choosing IRIS Resourcing.”
Philip Woolfson from Tuchbands Chartered Accountants is one of the practices already benefiting from outsourcing, he commented, “We’ve been using IRIS Resourcing for a little over nine months. We have found the quality of their work to be of a very high standard. Once the files have been processed, we have very little more work to do and we can see the client straight away, with draft accounts prepared on IRIS, queries and detailed working paper files. IRIS Resourcing staff are extremely courteous and keep us informed with regard to deadlines. I would have no hesitation in recommending outsourcing to other practices.”
Outsourcing is proving a panacea for a growing numbers of accountants. Mark continued: “More and more firms are outsourcing the preparation of accounts, tax returns and payroll processing to meet the challenges of improving service and reducing costs. This is a great example of how the internet is accelerating globalisation and enabling collaboration, independent of location.”
About IRIS Accountancy Practice Solutions
With over 14,000 accountancy practices of all sizes and with over 60% of the top 50 firms as clients, IRIS is the market leading provider of software and services to UK accountancy firms. IRIS’ objective is to provide the tools and services to empower accountancy professionals, optimise operational efficiency and enable the best chance of competitive advantage.
IRIS Practice Software is a fully integrated suite comprising compliance modules for tax, final accounts, company secretarial and formations, plus practice management including customer relationship management, document management, time and fees, and workflow., In addition IRIS offers products and services including outsourcing for accounting, HR and payroll as well as expert tax consultancy.
There is also a comprehensive range of great value compliance products and added value tools under the PTP software brand, renowned for excellent customer service and essential basic tax tools are available from Drummohr.
With an unparalleled wealth of knowledge and experience of the practice software market and a first class reputation for delivering the highest standards of software and service, IRIS demonstrates consistent success in the surveys conducted by the Institute of Chartered Accountants in England and Wales (ICAEW) and has an outstanding customer retention rate of 97%.
IRIS Accountancy Practice Solutions is part of IRIS; one of the fastest growing and now the largest privately owned software and services business in the UK. It has revenues of cGBP120m p.a. and c1,200 employees servicing over 60,000 UK businesses from a national network of offices.
Source: IRIS Accountancy Practice Solutions
Contact: Carolyn Gordon-Smith, Cimma, Telephone: +44(0)1386-859090, e-mail: cgs at cimma.co.uk
Tags: England, Europe, IRIS Accountancy Practice Solutions, London