Foresee Results
LONDON, May 25, 2011 -
- ...Average customer satisfaction score is a positive 80 on a 100 point
scale...
LONDON, April 19, 2011 - ...UK retail and packaged goods companies average 67 on a 100-point
scale...
LONDON, February 17, 2011 - ForeSee Results
(www.foreseeresults.com/research-white-papers/_downloads/foresee-results-acsi-egov-index-q4-2010.pdf)
today announced that it will be working with British Airways to measure
customer satisfaction and make improvements for
www.britishairways.com.
LONDON, February 3, 2011 - ForeSee Results has today released new research showing that social media
interactions are a primary influence for just three percent of visitors to
e-retail websites in the UK.
LONDON, December 22, 2010 - ForeSee Results, market leaders of customer satisfaction measurement and
management, has today announced the findings of its annual Christmas customer
satisfaction Index across the UK's top 40 online retail websites during
December.
