InterCall Europe Launches New Conferencing Product Packages for Small and Medium Size Businesses

Enterprise Grade Conferencing at Affordable Prices

BRACKNELL, England, April 6, 2011 - InterCall, the world's largest conferencing and collaboration services
provider, today announced the launch of a new line of conferencing packages
designed for small and medium size business (SMB) users. Everything from
pricing, experience and support has been created solely for the SMB market
and includes tailor-made conferencing packages.

The new InterCall SMB portal (www.intercalleurope.com/smb/)
features easy to understand product offerings, clear pricing, a features
comparison and a simple setup method. New customers can create an account
online and will quickly receive their account details from the InterCall
support team.

"Based on research commissioned by InterCall, we know that decision
makers at SMBs want to present a credible, professional image to their
clients. They're also looking for more value and want to address urgent
short-terms needs," said Kathleen Finato, senior vice president of marketing
and product management at InterCall. "InterCall's small business conferencing
packages help SMBs accomplish all this by making conferencing simple,
affordable and easy to use."

Finato continued: "InterCall supports more than 75,000 organizations and
over 1.7 million unique conference leaders worldwide, including companies of
all sizes - from the largest of the Fortune Global 500 and Fortune EMEA 500
to small operations. This translates into matchless experience in delivering
quality collaboration solutions to many different kinds of organizations and
our unparalleled expertise in customer care."

Offering a full spectrum of communication tools to help SMBs connect with
people around the world, InterCall's Conferencing Plans for Small Business
can be tailored to meet the needs of any organization. Competitively priced
packages include:

Conference Calls:

Audio10 - Unlimited conferencing for up to 10 participants

    - NO reservation required
    - NO duration limits - meet for as long as you like without interruptions
    - Leader controls a robust set of conference commands
    - Private Leader PIN for added security

Online Meetings:

Web10 - Unlimited web conferencing with integrated VoIP and PSTN for up
to 10 participants.

    - Present PowerPoint slides
    - Share your desktop
    - Mute noisy lines
    - Conference-lock for added security

The Conferencing Plans for Small Business offer anytime conferencing (no
reservations required), 24/7 technical support, permanent dial-in numbers and
conference codes, with no set up fees. More information on the new
conferencing plans for small business and other InterCall packages is
available at www.intercalleurope.com/smb/.

About InterCall

InterCall, a subsidiary of West Corporation, is the largest service
provider in the world specializing in conference communications. Founded in
1991, InterCall helps people and companies be more productive by providing
advanced audio, event, Web and video conferencing solutions that are
easy-to-use and save them time and money. Along with a team of over 500
Meeting Consultants, the company employs more than 1,500 operators, customer
service representatives, call supervisors, accounting, marketing and IT
professionals. InterCall's strong U.S. presence, which includes four call
centers and 26 sales offices, is bolstered by a global reach that extends to
Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland,
France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore
and Japan. For more information, please visit www.intercall.com.

About West Corporation

West Corporation is a leading provider of technology-driven, voice and
data solutions. West offers its clients a broad range of communications and
network infrastructure solutions that help them manage or support critical
communications. West's customer contact solutions and conferencing services
are designed to improve its clients' cost structure and provide reliable,
high-quality services. West also provides mission-critical services, such as
public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune
1000 companies and other clients in a variety of industries, including
telecommunications, banking, retail, financial, technology and healthcare.
West has sales and operations in the United States, Canada, Europe, the
Middle East, Asia Pacific and Latin America. For more information on West
Corporation, please call +1-800-841-9000 or visit www.west.com.

All product and company names herein may be trademarks of their
registered owners.

David Friedman of Ogilvy Public Relations Worldwide, +1-303-634-2674, David.Friedman at ogilvypr.com, for InterCall