Kuoni Scores Joint Top Place in the Recent Which? Survey

By Kuoni Travel Ltd, PRNE
Sunday, July 3, 2011

DORKING, England, July 4, 2011 -

Kuoni, the luxury travel company, has announced it scored joint
top place with a customer satisfaction score of 80% in the recent
Which? Top 20 Travel Companies survey.

Which?, the consumer organisation famous for its impartial
product reviews and ratings, surveyed nearly 10,000 people who
travelled on holiday over the last two years. Trailfinders also
scored 80% in the overall rankings making it joint winners with

Customers were asked to rate the holiday companies based on
overall organisation, customer service, value for money,
accommodation and journey. These scores were then used to calculate
the travel company’s overall score.

Joanna Edmunds, Kuoni UK MD, said, “I am absolutely delighted
that Which? readers have voted Kuoni joint first place. Kuoni was
liked for ‘being reliable and having excellent customer care’. When
rating beach holidays specifically our score increased to 84%,
again top of the league. I am firmly of the view that it is this
willingness to go the extra mile for customers, which will have
contributed to our high score.”

Kuoni was also voted the best UK travel brand in the TNS ‘Most
Trusted Travel Brand’ list and Kuoni was shortlisted for the Which?
awards, in the Best Travel Company category, which took place on
23rd June 2011.

The Which? Top Travel Companies survey and the results can be
viewed on the Which? website.

About Kuoni:

Kuoni Travel LTD is ABTA and ATOL protected, giving customers
financial protection and ensuring they won’t be stranded abroad.
Customers are safe in the knowledge that while they are abroad,
Kuoni has professional ground agents and English speaking guides to
ensure they have an enjoyable stay.

Founded by Alfred Kuoni in 1906, Kuoni Travel has
grown into not only the largest travel company in Switzerland,
but also one of the leading travel organisations in the world.

Kuoni offers luxury holidays in a number of beautiful locations,
with a host of href="www.kuoni.co.uk/en/holiday/asia/united-arab-emirates/dubai/pages/default.aspx">
Dubai holidays

Mauritius holidays and href="www.kuoni.co.uk/en/holiday/caribbean/st-lucia/pages/default.aspx">
St Lucia holidays. The company’s Authentic Experiences enable
travellers to do as the locals do or learn from experts in their

Quality is an integral part of companies like Kuoni who are
aiming at the luxury market, however Kuoni has recently launched
its ’smart’ holidays - a collection of three to four-star holidays
that have been handpicked and designed to give customers more
holiday for their money.

For further media information, please contact:
Anne-Marie Hansen
Kuoni Travel Ltd
Kuoni House
Deepdene Avenue


will not be displayed