Plusnet Launches Plusnet Pro

SHEFFIELD, England, June 2, 2011 -

Plusnet has launched a new, additional bolt-on to its broadband packages
called Plusnet Pro.

Plusnet Pro is now available to customers as a bolt-on to both Plusnet
Value and Plusnet Extra broadband package (www.plus.net/packages/) for
an additional GBP5 a month.

Plusnet Pro is a traffic prioritisation service perfect for gamers and
home workers who want to make the best of their broadband experience. With
Plusnet Pro, the user's traffic is prioritised and maintains stable and
reliable broadband (
www.plus.net/support/broadband/speed_guide/traffic_management.shtml)
at full speed across the entire day.

Having a prioritisation service means customers are guaranteed lower
latency, so no matter how busy the network gets there will be no slowdown to
their service, meaning customers can still experience uninterrupted
downloads. (www.plus.net/addons/pro/)

This is beneficial to those who game in real-time, utilise services such
as Team Speak and interact with other players on-line using a fast broadband
(www.plus.net/broadband/) connection. Home workers using a company's
Virtual Private Network (VPN) can benefit from video conferencing with such
services gaining precedence over the network.

This product development is unique to Plusnet and underlines the
importance the ISP has always given to traffic management. Since 2007,
Plusnet has carried detailed information on traffic management on its
website. Following the recent call-to-action from the Broadband Stakeholder
Group, Plusnet has committed to early adoption of the Key Facts Indicator and
made this available to customers in April 2011.

Jamie Ford, CEO of Plusnet said: "Just like paying a little extra to do a
fast check-in at the airport, Plusnet Pro is for users who want to ensure the
best possible high performance internet (
www.plus.net/residential/pro_addon.shtml) experience even at busy
times. With Fibre not yet available in many areas of the country this is the
best service accessible to all the market to ensure lower latency and that
you get the fastest speeds available to you regardless of when you're online.

"Prioritising service isn't simply about managing capacity at peak times,
it is also about experience. All of our products offer a prioritised VoIP
service so that facilities such as Skype and FaceTime run smoothly in the
home - even when someone else in the house starts web browsing or streaming a
TV show. As a Pro customer you will get this further prioritisation which
really benefits when gaming or when using a VPN."

About Plusnet:

Back in 1997 Plusnet was born. Its plan was simple - to think and act
differently from other providers and save its customers money. That's not
changed since the day it launched. More than a decade later, the company is
still providing great value broadband and phone from its HQ in Yorkshire. In
fact, Plusnet guarantees it "won't be beat" on price for standalone
broadband.

Of course, just being great value is only part of the deal. Supporting
customers' service is just as important to the company. Its telephone and
online support provide loads of help right around the clock.

Plusnet customers and industry professionals think the company supports
them so well they've been given a stack of awards to prove it. Plusnet was
especially proud to have won "Best Consumer Customer Service" at the 2010
ISPAs and "Best Overall Customer Satisfaction" in the 2011 uSwitch Broadband
Satisfaction Survey

Plusnet have always taken pride in having a great relationship with its
customers and thinks it's only fair to talk openly and honestly with them.
The company helps fix problems and talk about pretty much anything related to
broadband over on its Community site, blogs and forums. Plusnet customers
also get generous rewards for telling their friends about the company.

    For further information, please contact:

    Laura Mottram
    Head of PR
    2 Tenter Street
    Sheffield
    S1 4BT
    +44(0)870-705-8055

    www.plus.net

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