So What’s the Big Idea - Ideas Management Software
By Organised Feedback, PRNEThursday, June 16, 2011
MANCHESTER, England, June 17, 2011 -
A good idea can change the fortunes of a business, the
current business climate is leading many business to look at
software to allow them to listen to employees and customers to
change their fortunes.
According to Jim Sproat CEO of
“Capturing and nurturing ideas is not just about the tools, but
about the people and the pitfalls. It is also group
psychology that is at work on the individual. People are reluctant
to suggest ideas in case colleagues think they are wrong or
inappropriate or don’t understand them, and they then look
foolish”.
In conventional ways of suggesting ideas i.e. where a suggestion
(often interpreted as a complaint) is made to a line manager, the
idea can be seen as a threat. And it therefore goes no further. In
electronic systems where openness is a value and sharing a
characteristic, then the impersonal nature of the
process is a clear advantage.
Idea management
software is about valuing workplace wisdom and having respect
for working smarter (and being smarter) and recognising that ideas
evolve and that those who implement them are as important in
practice as those who create them.
Workplace democracy and idea management do not necessarily go
hand in hand. Businesses or organisations are not
democracies. Management is not elected. People don’t serve fixed
terms and don’t get voted out of office based on their ideas or
policies. Issues and problems are not subject to resolution by
popular (and maybe self- serving) vote.
On the other hand, any proposed solutions obviously emanate from
the people within an organisation and it certainly makes sense to
have those affected by change on your side and to listen to people
with experience and/or intelligence before a decision is taken,
thus idea management is certainly about inclusion and about one
“man” one vote.
A key goal of the leaders in an organisation is to create an
environment where everyone feels responsible enough for what they
do, such that they try to improve it, when it might be less hassle
to leave matters be. Such initiative takes effort and being
able to create a climate that mobilises that effort, listens to it,
encourages it and rewards it must be the key to business success
and employee satisfaction.
But that is not easy to do, because leadership here it is not
really about “management” but more about character and personality
and attitude - at all levels, not just in the boardroom.
Of course new ideas aren’t normally about upsetting things but
rather about sensible suggestions which, once exposed or explained,
can quickly gain support. But the apple has a great place in
the History of Ideas as Sir Isaac Newton and Steve Jobs have
conclusively shown.
Contact - USP Ventures LLP
Contact - John Robinson
Tel - +44(0)7773-818183
Email john.robinson@uspventures.com
.
Tags: England, June 17, Manchester, Organised Feedback, United Kingdom
