Survey Reveals Performance Software Cuts Help Desk Calls, Hangs, Freezes and Crashes by up to 25 Percent

By Diskeeper Corporation Europe, PRNE
Tuesday, June 14, 2011

LONDON, June 15, 2011 -


A survey receiving almost 400 respondents carried out on IT and
business staff revealed healthy percentage reductions of computer
freezes, hangs and crashes, as well as reduced help desk calls when
they installed Diskeeper® data performance software on
their IT systems. The survey also revealed that the automated
defragmentation and disk management tools Diskeeperbrings is an
essential component of their IT arsenal.

The survey which was broken down into three categories - system
reliability, system performance and business improvements and
benefits was conducted on IT Managers and Business Development
Managers - questions included specific reliability issues, such as
I/O activity, system crashes, file corruption, data loss, and help
desk issues.

Key survey results (400 respondents - IT and Business
Managers)

  • 18% reduction in the number of helpdesk calls

  • 26% reduction in system hangs and/or freezes

  • 25% reduction in system crashes

  • 21% reduction in program and/or system conflicts and
    errors

  • 25% reduced filed corruption and data loss

  • 35% reduction in unnecessary I/O activity

  • 26% reduced hard drive failures

This information is also in-line with an earlier survey carried
out last year by Vanson Bourne on 100 IT Managers - Slow computers,
lost password and system crashes ranked highest respectively for IT
complaints.

These problems hamper IT managers and companies in
one form or another on a day to day basis. Any solution which can
comprehensively address them should be paramount. Just one of these
issues could easily justify implementing some kind of third party
solution. The cost for companies is huge, although it just might be
a little camouflaged on first inspection.
Thomas Doria,
New Business Development Manager at Diskeeper Corporation
Europe.

Some of the survey respondents commented on their use of
Diskeeper as follows:

By drastically reducing hard drive failures and I/O
times we have been able to keep our servers on the job longer with
no performance degradation.

Reliability and improved performance are the primary
benefits and deciding factors as to why we choose
Diskeeper

Faster backups; reduced backup times by hours and
reduced the amount of time it took to restore a file

About Diskeeper Corporation -
Microsoft Gold Partner

Innovators in Performance and Reliability
Technologies®: CIOs, IT Managers and System
Administrators of Global Fortune 1000 and Forbes 500 enterprises
rely on Diskeeper® performance software to provide
unparalleled performance and reliability to their business laptops,
desktops and servers. Diskeeper 2011 includes the breakthrough
IntelliWrite® fragmentation prevention technology.
V-locity[®]2.0 virtual platform
disk optimizer for VMware ESX and Hyper-V eliminates the barriers
to full virtual efficiency and maximum I/O performance on virtual
servers. Diskeeper Corporation further provides real-time data
protection and real-time data recovery with Undelete®
data recovery software ( href="www.undelete.com/">www.undelete.com).
InvisiTasking® technology enables any process to run
completely invisibly in the background, fully tapping the power of
otherwise unused idle resources ( href="www.invisitasking.com">www.invisitasking.com).

Contact: Dorian Culmer, Email: d.culmer at diskeeper.co.uk,
Phone: +44(0)-1293-763-060

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