The International Customer Management Institute (icmi); Ubm Live

COLORADO SPRINGS, Colorado, June 15, 2010 - ICMI, now in its 25th year, is accepting nominations for its annual Spirit of Service Award (icmi.com/Resources/Industry-Awards/Spirit-of-Service.aspx).

NEW ORLEANS, June 14, 2010 - At the ACCE Conference & Expo (www2.icmi.com/ACCE2010 ), the annual global gathering for the contact center community, the International Customer Management Institute (ICMI) (www.icmi.com ) today announced the Top 50 Call Centers for Customer Service program, an independent and competitive benchmarking program that offers contact centers a clear understanding of how customers rate their organization's service delivery within its industry sector and among the best contact centers in North America.