Astea International Expands Presence to South Africa with Fullcircle Technologies

HORSHAM, Pennsylvania, January 13 - Astea International Inc. (Nasdaq: ATEA), the leader in service lifecycle
management and mobility solutions, announces that Fullcircle Technologies, a
leading provider of mobile technology solutions for the transport and
logistics industries, is the authorized and exclusive value-added reseller
for Astea International in South Africa. This powerful partnership is already
yielding results and has recently produced a new customer, a leading provider
of services to South African Retail Organizations. This company will be
leveraging Astea's innovative service lifecycle management and mobile
workforce solutions in conjunction with Fullcircle's deep mobility expertise
to drive financial and operational efficiencies for their service operations.

Fullcircle Technologies will act as an exclusive value-added reseller of
Astea's solutions, giving their current and future customers access to
customer management; service management; asset management; forward and
reverse logistics management; mobile workforce management; and dynamic
workforce scheduling optimization solutions.

"We are very excited to announce our partnership with Fullcircle
Technologies," said Ian Evans, managing director of EMEA for Astea. "Demand
for effective field service management and mobile workforce solutions
continues to climb as companies across the globe uncover the immense revenue
opportunities associated with better service and Fullcircle has the
experience and expertise to help South African companies realize these
benefits."

Fullcircle Technologies is at the forefront of mobile technology
solutions for the transport and logistics industry in South Africa. Founded
in 2006, its core business is the integration, implementation and in-field
management of best-of-breed, turn-key mobile productivity solutions.
Fullcircle Technologies is unique in that its management team has senior
level transport and logistics, and field service management industry
experience as well as deep-rooted technology training that is built on years
of experience working for some of the most admired global information and
communication technology companies.

"Automation of service management within South Africa is under
developed," said David Miller of Fullcircle Technologies. "There's an immense
need for service lifecycle management and mobility solutions, and together,
we're offering local South African companies an effective way to drive
service revenue through increased customer satisfaction and effective
billing. We are very pleased to be representing and working with a leader in
the service management space. Astea's extensive experience in delivering
proven and innovative software solutions to the global market has made them
the de facto standard for service lifecycle management solutions."

Astea is the only solution provider that offers all cornerstones of
service lifecycle management: customer management; service management; asset
management; forward and reverse logistics management; and mobile workforce
management with enhanced workforce scheduling optimization. Astea's solutions
are seamlessly orchestrated to share and leverage information throughout the
service lifecycle - removing the traditional barriers between the field and
back office. With Astea's solution modularity, companies can introduce one
module at a time or deploy a seamless information backbone across the entire
service lifecycle continuum, thereby eliminating the patchwork of disparate
systems that can hamper a company's ability to provide best-in-class service.

About Fullcircle Technologies

Fullcircle Technologies (Pty) Ltd provides integrated mobile solutions
within industry verticals where it has significant domain knowledge in
Southern Africa. Fullcircle initially entered the transport and logistics
industry in 2006 successfully implementing solutions for leading companies.
Similarly Fullcircle has taken its understanding of field service
requirements and in 2009 partnered with Astea to provide service lifestyle
management solutions to the South African market.

About Astea International

Astea International (Nasdaq: ATEA) is a global provider of software
solutions that offer all the cornerstones of service lifecycle management,
including customer management, service management, asset management, forward
and reverse logistics management and mobile workforce management. Astea's
solutions link processes, people, parts, and data to empower companies and
provide the agility they need to achieve sustainable value in less time, and
successfully compete in a global economy. Since 1979, Astea has been helping
more than 400 companies drive even higher levels of customer satisfaction
with faster response times and proactive communication, creating a seamless,
consistent and highly personalized experience at every customer relationship
touch point.

www.astea.com. Service Smart. Enterprise Proven.

(c) 2010 Astea International Inc. Astea and Astea Alliance are trademarks
of Astea International Inc. All other company and product names contained
herein are trademarks of the respective holders.

Debbie Geiger, Vice President of Marketing of Astea International Inc., +1-215-682-2500, dgeiger at astea.com