BancTec Releases CenterVision(TM) 2.0

DALLAS - Global transactional content management platform delivers greater value
to users

BancTec, a global provider of advanced, high-volume document and payment
processing services and solutions, has released version 2.0 of CenterVision,
its global platform for processing and managing multiple streams of in-bound
information. The new release of CenterVision improves the platform’s ability
to provide end-to-end mail processing and control, with stronger Service
Level Agreement (SLA) management, enhanced document tracking and resource
utilization capabilities. Optimal customer access to information, expanded
reporting and overall usability enhancements are also provided.

“CenterVision has already been recognized for its robust transactional
content management capabilities, which streamline the way large organizations
capture and process their in-bound paper and electronic documents,” said Mark
Fairchild, senior vice president and chief technology officer, BancTec. “The
enhancements in CenterVision 2.0 speed up the delivery of business-critical
information and enable organizations to become more flexible in addressing
changing business conditions.”

CenterVision 2.0 provides more support for today’s key business
requirements: cost cutting, service excellence, consolidation, compliance and
quality standards. For example, by enabling the immediate tracking of
incoming documents, as well as “in process” online tracking, CenterVision
reduces the risk of lost or misplaced information. Additionally, the
platform’s improved management control functionality allows resources to be
allocated in a more effective and timely manner, saving on operator costs and
training. Specific product enhancements in CenterVision 2.0 include:

Logistics Manager

Today, corporations are inundated with information. Losing documents not
only costs companies time and money, it can also have legal ramifications.
The new CenterVision Logistics Manager service helps solve this problem and
provides control over information as soon as it enters the corporation by
utilizing resource estimation, allocation and work status monitoring to
deliver fully auditable, repeatable, end-to-end mail tracking. As a result,
companies can better meet quality standards and reduce the costs associated
with lost information and rework. The Logistics Manager also includes a
“mailroom scheduler” and strong “track and trace” capabilities that manage
processes through the entire document lifecycle, including physical archive
and destruction per retention policies.

Customer Portal

The Customer Portal provides a collaborative, secure, efficient mechanism
for customers to interact with CenterVision content and provide input on key
business processes, such as exception handling. This real-time information
access can significantly reduce the overhead involved with customer queries.
Specifically, customers can retrieve images, view system and
operations-generated bulletins, retrieve real time progress reports and
search for documents to track their progress.

Feedback Mechanisms improve Service Level Agreement (SLA) Monitoring

CenterVision’s new feedback mechanisms are designed to support Total
Quality Management efforts. Specifically, the platform delivers missed
deadline alerts and “nearline alerts” via email, thus enabling the timely
redeployment of resources to meet SLA deadlines. Operator training reports
improve productivity and quality by providing constant feedback, highlighting
quality issues and enabling organizations to develop programs that help
employees achieve optimal performance. Other feedback mechanisms in
CenterVision 2.0 include automated image quality testing to ensure that
captured images have been through a quality management process, and
Percentage Sampling, which provides quality review sampling as work moves
through the system rather than at the end of a business process. These
capabilities will reduce operator workload, especially in companies that
require 100% quality check for scanned work.

Integrated Billing

The billing process within companies, for both external and internal
customers, can be extremely inefficient, resulting in delayed cash flow.
CenterVision 2.0 improves this fragmented, error-prone process through new
functionality that provides integrated collection of billing information from
multiple sources (e.g., CenterVision, connections to other applications,
manually entered items), resulting in fewer mistakes and much faster billing.

Originally released in 2008, CenterVision converges departmental mail
processing applications and complex mailroom centers onto a common platform.
Delivered as an in-house software implementation or an outsourced service,
the CenterVision platform enables quick and accurate processing of any type
of paper or electronic document, including fax, e-mail and web content.
CenterVision 2.0 is now available in the United States and Europe.

About BancTec

BancTec helps clients around the world simplify the process of managing
their information. Founded in 1972, the company provides a wide range of
solutions for automating complex, high-volume and data-intensive business
processes for clients in the financial services, healthcare, manufacturing,
government, services and utilities industries. BancTec’s offerings include
business solutions, business process outsourcing, and infrastructure
services. With headquarters in Dallas, BancTec serves clients in 50
countries. For more information on how BancTec can help you optimize
information management, visit www.banctec.com or call +1-800-BANCTEC.

Forward-Looking Statements

All statements in this press release that do not directly and exclusively
relate to historical facts are “forward-looking statements” describing
BancTec’s objectives, targets, plans, strategies, costs, anticipated capital
expenditures and expected cost savings. These statements represent BancTec’s
intentions, plans, expectations and beliefs, and are subject to risks,
uncertainties and other factors, many of which are outside the Company’s
control. These factors could cause actual results to differ materially from
such forward-looking statements. For a written description of these factors,
see the section titled “Risk Factors” in the Company’s Registration Statement
on Form S-1, as amended, initially filed with the Securities and Exchange
Commission on August 8, 2007. The Company disclaims any intention or
obligation to update these forward-looking statements whether as a result of
subsequent events or otherwise except as required by law.

Source: BancTec

Sue Barnhill (US), +1-972-821-5705, sue.barnhill at banctec.com, or James Silcock (Europe), +44(0)1753-7788813, james.silcock at banctec.co.uk, both for BancTec