Genworth Financial Successfully Completes Ambitious Pan European Global Migration to a Single IT Platform

By Genworth Financial, PRNE
Sunday, November 22, 2009

New Platform Enhances Genworth's Customer Service Capabilities and Streamlines Operational Systems to Facilitate Significant Global Growth for its Lifestyle Protection Division.

LONDON, November 23 - Specialist insurer Genworth Financial today announced the successful
completion of a large scale data migration project which consolidates its
legacy policy administration system across 21 countries to a single platform,
in support of long-term business expansion objectives. The ambitious project
involved the migration of 15 million client policies, billing and claims data
amounting to 2 billion rows or 3TB of data from five separate systems to one,
with the termination of the legacy systems without interruption to business.

Genworth's clients have seen the immediate benefits of the single
platform. The now centralised system will allow consistency and ease of
access to the full range of Genworth's products and services across the
company's global businesses. The platform is still flexible for adaptation to
each customer's and country's localised requirements.

"A more streamlined, sophisticated IT infrastructure is pivotal to
maintain our market-leading position and will support our Lifestyle
Protection division as it continues on its growth trajectory. Consolidating
our policy administration across Europe onto one platform was a key element
of this process, and we are very pleased with the results," said Ronan
Hanrahan
, CIO of Genworth Financial's Lifestyle Protection division.

"As well as enhancing the service to our customers in banks and other
financial distribution networks and simplifying operations, a single platform
has improved our ability to implement new products for our clients very
rapidly and has helped us expand quickly into new countries at a fraction of
the time it took using the old systems."

Migrations occurred on a country-by-country basis, and to avoid
disruption to the business, they were implemented over weekends with
timeframes ranging from two hours to a full weekend depending on data
volumes.

Standard & Poor's Ratings Services assigned its 'A-' long-term
counterparty credit and insurer financial strength ratings to Genworth
Financial in April 2009, noting Genworth's "competitive advantage through
their information technology systems, with one platform being used across all
markets, which also results in reduced operational risk from back office
systems." [1]

The next phase of technology investment at Genworth Financial has begun
and will include the development of a range of web based sales, and claims
services based on the new administration systems."

About Genworth Financial

Genworth Financial, Inc. (NYSE:GNW) is a leading Fortune 500 global
financial security company. Genworth has more than $100 billion in assets and
employs approximately 6,000 people with a presence in more than 25 countries.
Its products and services help meet the investment, protection, retirement
and lifestyle needs of more than 15 million customers. Genworth operates
through three segments: Retirement and Protection, U.S. Mortgage Insurance
and International. Its products and services are offered through financial
intermediaries, advisors, independent distributors and sales specialists.
Genworth Financial, which traces its roots back to 1871, became a public
company in 2004 and is headquartered in Richmond, Virginia. For more
information, visit Genworth.com. From time to time Genworth releases
important information via postings on its corporate website. Accordingly,
investors and other interested parties are encouraged to enrol to receive
automatic email alerts and Really Simple Syndication (RSS) feeds regarding
new postings. Enrolment information is found under the "Investors" section of
Genworth.com.

Lifestyle Protection Insurance is a family of products that help
borrowers and consumers maintain their lifestyle by allowing them to make
regular repayments on loans, mortgages and other financial commitments in the
event of unemployment, disability or an accident, and clear outstanding
balances in the event of death.

    [1] Standard and Poor's Research Update: U.K. Insurers Financial
        Assurance Co. Ltd., Financial Insurance Co.Ltd. Assigned 'A-'
        Ratings; Outlook Stable; April 2009.

Media Enquiries: Genworth Financial: Guy Genney (+44-208-3803786 - guy.genney at genworth.com); Valentina Santoro (+44-208-3802059 - valentina.santoro at genworth.com)

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