GFI Software Launches New Remote Access and Support Feature in GFI MAX Remotemanagement

Take Control Provides World Class Remote Access and User Assistance for Workstations and Servers

LONDON, July 26, 2010 - GFI Software, www.gfi.com, a leading infrastructure provider for
small and medium-sized businesses, today announced that GFI MAX
RemoteManagement
(www.gfi.com/it-managed-services-software/features/remote-support-access/),
its award-winning remote management and monitoring solution, now
features Take Control (www.gfi.com/it-managed-services-software) for
easy, fast, secure remote access and user assistance. Managed Service
Providers (MSPs) and IT support companies can now connect easily and securely
to any monitored server or workstation, whether attended or unattended, with
one click from the GFI MAX (www.gfi.com/max-family) dashboard.

GFI MAX RemoteManagement is an IT managed services software solution that
makes it easy to stay on top of customers' servers, desktops, networks,
hardware and software with its monitoring and management, inventory tracking
and automated server and desktop maintenance tools. Thousands of IT support
companies, VARs and MSPs use the software to maximise revenues, minimise
costs and deliver exceptional customer service. It can be installed and set
up in 10 minutes and requires no training, hardware, contracts, or
contractual commitments.

"The capability to deliver complete unattended remote access with no
additional open ports or VPN connections being required has been one of the
most requested features for remote management solution. We are very excited
to announce the release of our Take Control (TC) feature, which will deliver
this as a fully-integrated part of the GFI MAX RemoteManagement solution,"
said Dr Alistair Forbes, Chief Technology Officer, GFI MAX.

Integration of TC with the RemoteManagement dashboard means customers can
get onto a machine with a problem instantly and resolve the problem as
efficiently as possible. The functionality of the solution builds on the
market-leading capabilities of the underlying technology, including multiple
concurrent sessions, file transfer, integrated text, voice and even video
chat for user support applications.

"The technology that underpins Take Control is already in use by millions
of users and so we are confident it will be a robust, reliable solution from
day one. TC will be priced competitively in relation to standalone products
and will be within the overall price cap for GFI MAX remote management
services, so customers already making extensive use of the existing features
will get this additional capability at no extra charge," adds Dr Forbes.

Take Control gives MSPs and IT support companies the capability to
provide a better service and boost profitability using fast remote access and
support and a number of additional benefits including:

    - Ability to connect immediately to servers and workstations - even
    through firewalls

    - Ability to connect concurrently to up to three servers and
    workstations direct from the dashboard

    - A highly secure connection with low impact on bandwidth

    - One system for user assistance or un-attended out-of-hours
    server and workstation maintenance

    - Billing made easy with built in session reports

    - Cut travelling to customers' sites with spontaneous support instead

For more information please visit
www.gfi.com/it-managed-services-software/features/remote-support-access/

(Due to the length of these URLs, it may be necessary to copy and paste
the hyperlink into your Internet browser's URL address field. Remove the
space if one exists.)

About GFI MAX RemoteManagement

The solution delivers an easy, affordable solution for IT support
providers, Value Added Resellers (VARs) and Managed Service Providers (MSPs)
who are looking to take better care of their clients at less cost. GFI MAX
RemoteManagement (RMM) solution includes server, network and workstation
monitoring and management, asset tracking, client reporting and remote
access.

About GFI

GFI Software provides a single best source of web and mail security,
archiving and fax, networking and security software and hosted IT solutions
for small to medium-sized enterprises (SME) via an extensive global partner
community. GFI products are available either as on-premise solutions, in the
cloud or as a hybrid of both delivery models. With award-winning technology,
a competitive pricing strategy, and a strong focus on the unique requirements
of SMEs, GFI satisfies the IT needs of organizations on a global scale. The
company has offices in the United States (North Carolina, California and
Florida), UK (London and Dundee), Austria, Australia, Malta, Hong Kong,
Philippines and Romania, which together support hundreds of thousands of
installations worldwide. GFI is a channel-focused company with thousands of
partners throughout the world and is also a Microsoft Gold Certified Partner.

All product and company names herein may be trademarks of their
respective owners.

    For more information:

    GFI - Malta: Tel: +356-2205-2000; Fax: +356-21382419.

    URL: www.gfi.com.

GFI - Malta: Tel: +356-2205-2000; Fax: +356-21382419