Independent Customer Satisfaction Survey Ranks CIBER Second Among Global IT OutsourcersBy Ciber Inc., PRNE
Monday, April 11, 2011
Datamonitor's "Black Book of Outsourcing" Names CIBER to "Top 10" List for the Third Year in Succession
GREENWOOD VILLAGE, Colorado, April 12, 2011 - CIBER, Inc. (NYSE: CBR) is ranked No. 2 among the top IT outsourcing
vendors worldwide, according to The Black Book of Outsourcing, the leading
independent benchmark for customer satisfaction in the outsourcing industry.
CIBER has ranked in the top 10 for overall global outsourcers for the past
The ranking is based on an annual survey, conducted by the Datamonitor
Group, that captures ratings and information from executives and others
involved in outsourcing decision-making about their experience and
satisfaction with outsourcing providers. More than 31,000 service experiences
were collected, and customer feedback responses were audited and validated.
"CIBER's ranking as one of the top 10 global outsourcers for the third
year puts it above many assumed industry leaders," said Eamonn Kennedy,
Global R&A Director, Services & Sourcing at Datamonitor. "CIBER has built on
its core business of providing application solutions and services, expanding
its services to include infrastructure services. CIBER ranking higher than
much larger companies clearly indicates that customer focus, strategic
solutions and an innovative approach matter more than size of the
organization." For more specific information about the survey, a video
featuring Kennedy is available at www.ciber.com.
"To be consistently ranked among the top global IT and overall
outsourcing providers is a true honor for CIBER," said David Peterschmidt,
CIBER Chief Executive Officer, "and a tribute to the sales professionals,
solutions architects and consultants, who make it their priority to deliver
clients practical, innovative and effective solutions, and exceptional
service. The Black Book of Outsourcing stands out as significant for our
business and industry because it is based directly on feedback and rankings
from users of outsourced services across the globe."
About CIBER, Inc.
CIBER, Inc. is a global information technology consulting, services and
outsourcing company applying practical innovation through services and
solutions that deliver tangible results for both commercial and government
clients. Services include application development and management, ERP
implementation, change management, project management, systems integration,
infrastructure management and end-user computing, as well as strategic
business and technology consulting. Founded in 1974 and headquartered in
Greenwood Village, Colorado, CIBER has more than 8,500 employees and operates
in 19 countries, serving clients in North America, Europe and Asia/Pacific.
Annual revenue in 2010 was $1.1 billion. CIBER trades on the New York Stock
exchange (NYSE: CBR), and is included in the Russell 2000 Index and the S&P
Small Cap 600 Index. For more information, visit www.ciber.com.
Datamonitor (www.datamonitor.com) is a leading provider of online
database and analysis services for key industry sectors. We help our clients,
5000 of the world's leading companies, to address complex strategic issues.
Through our proprietary databases and wealth of expertise, we provide clients
with unbiased expert analysis and in-depth forecasts for seven industry
sectors: Automotive, Consumer Packaged Goods, Energy, Financial Services,
Pharmaceuticals and Healthcare, Technology, Transport and Logistics
Jon Lentz, Media Relations, +1-303-220-0100, jlentz at ciber.com
Tags: April 12, Ciber Inc., Colorado, Greenwood Village