North East Lincolnshire Council Employees' Ideas Win Votes

LIVERPOOL, England, March 10, 2011 - Austerity measures are impacting all council budgets, forcing many
councils to reduce services or make redundancies. N.E Lincs Council decided
the best money saving ideas would be identified by listening to its
employees. The council deployed EmployeeVoice from OrganisedFeedback
(organisedfeedback.com/), allowing employees to suggest and vote on
ideas. Sue Wilson the Employee Voice Project Manager at N.E. Lincs Council
said that "Within days of launch, we had a good number of suggestions and
comments. As we roll it out across the whole council the potential is huge."

While many organisations rely on e-mail or team meetings to get ideas
from key stakeholders, the need at N.E. Lincs was for a more co-ordinated
approach which allowed our people to discuss each other's suggestions and
give their support to their preferred ones. That way management can make much
more informed decisions about whether to implement ideas. In addition, a
Council can also easily and automatically share best ideas with any other
Council or its Partners, e.g. Police and Health Services, UK wide. In effect
sharing the best ideas to save money and complement the requirement to share
resources.

Sue Wilson went on to say "As well as a system for capturing ideas, it
was just as important for us to be able to feed back to employees what will
happen with these ideas. EmployeeVoice gives us the ability to close the
loop. We can change the status of the suggestions so staff can see, at a
glance, whether they are to be implemented and if not, we can explain to them
why not. This gives people a chance to understand the decision making process
and challenge decisions they don't agree with."

The success of EmployeeVoice within N.E. Lincs Council has led to
nationwide initiative, with Councils from Shetland to Devon taking the
system. The interest in EmployeeVoice has been outstanding and shows that
councils and businesses alike value their employees and are keen to listen to
their ideas says Jim Sproat CEO of OrganisedFeedback (
organisedfeedback.com/). Variants on the EmployeeVoice theme are
available for when ideas and feedback is required from customers or the
public.

The full case study from N.E. Lincs council can be found at
www.organisedfeedback.com/casestudy.pdf

Related Links:

www.organisedfeedback.com

John Robinson USP Ventures +44(0)7773-818183

John Robinson USP Ventures +44(0)7773-818183