On Center Software Launches 24-Hour Customer Service DeskBy On Center Software Inc., PRNE
Monday, October 24, 2011
THE WOODLANDS, Texas, October 25, 2011 -
INTERNATIONALLY RECOGNIZED FIRM SET TO HELP CONSTRUCTION PROFESSIONALS AROUND THE WORLD AROUND THE CLOCK
On Center Software, the first name in construction software, today announced the firm has enhanced its Customer Service platform to run 24 hours every business day.
Texas-based On Center Software, whose Quick Bid, On-Screen Takeoff®, and Digital Production Control™ applications are in use by estimators in the U.S., Canada, Britain, Australia, and around the world, expanded its Support Department to keep pace with its growing list of global customers.
The firm’s 24-hour Support Central numbers are the following:
U.K. Toll Free: 0800-404-7754
Australia Toll Free: 1800-837-550
New Zealand Toll Free: 0800-449-991
United States Toll Free: 866-627-6246
“We know that construction companies around the world are relying on OCS software to reduce estimating time in order to submit more bids and make more money,” said Cecilia Padilla, Vice President of On Center Software. “Our customers shouldn’t have to wait for technical support just because they’re in a different time zone.”
According to Aaron Stephens, Manager of Technical Support for On Center Software, trained members of the firm’s Support Department will be available every hour of each business day to troubleshoot and walk clients through any issues they are having with OCS software. Mr. Stephens spearheaded the firm’s move to a 24-hour customer support desk.
“I’m not aware of another company in the construction software space that’s made customer support such a priority,” says Mr. Stephens. “That we have speaks loudly to our commitment to delivering better technology and better value to our industry.”
On Center Software has been transforming the takeoff and estimating experience since 1988. Founded by construction professionals who understand that efficiently creating accurate takeoffs and bids will save time and money, the firm’s industry-leading applications are in use today by estimators in the United States, Canada, and around the world.
About On Center Software, Inc.
On Center Software, Inc., is a privately held company providing software and training to construction-industry professionals. Located in The Woodlands, Texas, the company’s mission is to transform the estimating, takeoff, and production-tracking experience with comprehensive software solutions that turn winning bids into profitable projects. On Center Software products include Quick Bid, On-Screen Takeoff®, and Digital Production Control™. For more information about On Center Software visit www.oncenter.com.
Laura Parsons, CSG-PR, +1-303-887-2911, lparsons at csg-pr.com
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