TechTeam Positioned by Leading Analyst Firm in Visionaries Quadrant of 2010 Europe Help Desk Outsourcing Magic Quadrant
By Techteam Global Inc., PRNEMonday, August 2, 2010
BRUSSELS, August 3, 2010 - TechTeam Global, Inc. (Nasdaq: TEAM), a worldwide provider of information
technology outsourcing and business process outsourcing services, announced
today that it has been positioned by Gartner, Inc. in the Visionaries
Quadrant of the Magic Quadrant for Help Desk Outsourcing, Europe report.
"We are honored to be recognized by Gartner in this report and consider
our positioning to be a testament to the substantial value that we provide
for our customers," said Gary J. Cotshott, president and chief executive
officer of TechTeam Global, Inc.
"With our sharp focus on help desk outsourcing and distributed
infrastructure services, we bring deep expertise, execution excellence and
ongoing innovation to our clients. We are proud of our ability to partner
with our clients to deliver cost savings, increased flexibility and high
quality service across the globe," Cotshott said.
Magic Quadrant for Help Desk Outsourcing, Europe was authored by Gianluca
Tramacere, Claudio Da Rold and Frank Ridder and was published on July 27,
2010.
About TechTeam Global, Inc.
TechTeam Global, Inc. is a leading provider of IT outsourcing and
business process outsourcing services to large and medium businesses, as well
as government organizations. The company's primary services include service
desk, technical support, desk-side support, security administration,
infrastructure management and related professional services. TechTeam also
provides a number of specialized, value-added services in specific vertical
markets. Founded in 1979, TechTeam has nearly 2,500 employees across the
world, providing IT support in 32 languages. TechTeam's common stock is
traded on the NASDAQ Global Market under the symbol "TEAM." For more
information, call +1-800-522-4451 or visit www.techteam.com.
About the Magic Quadrant
The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused
with permission. The Magic Quadrant is a graphical representation of a
marketplace at and for a specific time period. It depicts Gartner's analysis
of how certain vendors measure against criteria for that marketplace, as
defined by Gartner. Gartner does not endorse any vendor, product or service
depicted in the Magic Quadrant, and does not advise technology users to
select only those vendors placed in the "Leaders" quadrant. The Magic
Quadrant is intended solely as a research tool, and is not meant to be a
specific guide to action. Gartner disclaims all warranties, express or
implied, with respect to this research, including any warranties of
merchantability or fitness for a particular purpose.
Safe Harbor Statement
The statements contained in this press release that are not purely
historical, including statements regarding the Company's expectations, hopes,
beliefs, intentions, or strategies regarding the future, are forward-looking
statements within the meaning of Section 27A of the Securities Act of 1933,
as amended, and Section 21E of the Securities Exchange Act of 1934, as
amended. Actual results may differ materially from those expected because of
various known and unknown risks and uncertainties, including, but not limited
to, the inability to predict how the positions in the quadrants will affect
the Company's sales and marketing efforts. These and other risks are
described in the Company's most recent annual report on Form 10-K and
subsequent reports filed with or furnished to the U.S. Securities and
Exchange Commission. The forward-looking statements included in this press
release are based on information available to the Company on the date hereof,
and the Company assumes no obligation to update any such forward-looking
statements.
Chris Donohue, +1-248-357-2866, cdonohue at techteam.com, Tania Herrezeel, + 32-2-620-20-17, therreze at techteam.com, both for TechTeam Global, Inc.; or Jessica Klenk, Boscobel Marketing Communications, +1-301-588-2900, jklenk at boscobel.com
Tags: August 3, Brussels, Techteam Global Inc., Western Europe