Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations

Monday, October 31, 2011

Latest Release of Oracle E-Business Suite Helps Customers Reduce Customizations, Consolidate Instances and Achieve Faster and More Simplified Reporting

Redwood Shores, Calif. – October 31, 2011

News Facts

Thousands of customers across all industries, including manufacturing, automotive, health sciences, entertainment, retail, food and beverage and services, have upgraded to the latest version of the Oracle E-Business Suite ( .
By upgrading to the Oracle E-Business Suite 12.1, both enterprises and midsize organizations can find value in this scalable solution that can adapt as their businesses evolve. The Oracle E-Business Suite 12.1 is designed to provide a foundation for future growth and help global and multi-national companies centralize crucial business processes.
Customers such as Bimba Manufacturing, CSX Corporation, Datacard Group, Doosan Heavy Industries, Guidance Software, Intelligrated, Leviton Manufacturing, Mando Corporation, National Instruments, Pella Corporation and Penn Color have upgraded to the latest version of the Oracle E-Business Suite.
Customers are deriving value from upgrading to the new release due to more than 4,000 functional enhancements that have been included in the last two major releases across the entire Oracle E-Business Suite including Financials, Supply Chain Management, Human Capital Management, Procurement, Customer Relationship Management, Project Portfolio Management and Technology.
The Oracle E-Business Suite Release 12.1 provides global companies with several rapid value and industry-focused solutions, global capabilities in financials and human resources, and functional enhancements in supply chain planning, procurement and spend management, high volume warehouse management, field service and mobile field service, and integrated talent management.
Customers who have upgraded to the Oracle E-Business Suite 12.1 are experiencing benefits such as reduced customizations, consolidation of instances, better support for local country requirements and statutory reporting, faster and simplified reporting, increased visibility into performance metrics, improved shared service operations, lower operating costs and more efficient supply chain execution.

Datacard Group Upgrades 40 Oracle E-Business Suite Applications in One Global Instance

Datacard Group’s portfolio of solutions, backed by expert service and support, enable card and secure identification programs for financial, government, and other markets. Organizations worldwide use the company’s secure ID and card personalization solutions to issue millions of financial cards and identification documents each day.
Datacard Group upgraded to the latest version of the Oracle E-Business Suite across 40 applications worldwide to leverage new features, streamline integration with other applications, and maintain support.
The company uses Oracle Financials to provide real-time access to financial information across operations in the U.S., Canada, Australia, New Zealand, Japan, China, Singapore, Hong Kong, Korea, the United Kingdom, France, Germany, and Spain.
In addition, Datacard Group uses Oracle Configurator and Oracle Projects to help build complex custom solutions, track project progress, and add service components.
Datacard Group upgraded to the Oracle E-Business Suite 12.1 in one global instance to take advantage of premier support, as well as to set the roadmap for new functionality.
“Upgrading to the Oracle E-Business Suite 12.1 provided us with the premier support and functionality we need to support our growing business while protecting our investment for future,” said Chadd Fowble, Manager, Business Systems Analysis, Datacard Group.

National Instruments Upgrades to Oracle E-Business Suite 12.1 to Help Support Continued Growth, Efficient Shared Service Operations and to Reduce Customizations

National Instruments Corporation ( (NI) provides open graphical programming software and modular hardware to customers at more than 30,000 companies to help simplify development, increase productivity, and reduce time-to-market of innovative new technologies, ranging from breakthrough medical devices to next generation gaming systems. NI transforms the way engineers and scientists design, prototype, and deploy systems for test, control, and embedded design applications.
NI upgraded its CRM and ERP software because it believes the ownership cost and functionality of the Oracle E-Business Suite 12.1 has improved substantially, enabling NI to reduce both time to complete the upgrade project and the actual upgrade itself. NI saw reductions of 30 percent in upgrade time from 11i, which led to $3 million in upgrade cost reductions compared with its last upgrade.
NI’s month-end financials close process was reduced by 1.5 days in the first month live on the latest release of the Oracle E-Business Suite.
Multi-organizational Access Control functionality in Release 12.1 introduces access to multiple operating units with central control enabling more efficient shared service operations. Specifically, NI is able to attain substantial savings in audit and internal administrative costs for its large multi-national corporation with nearly 50 different user populations around the world.
“This move to the Oracle E-Business Suite 12.1 was the most positive Oracle upgrade that we have ever done,” said Michael Beamer, Global IT Applications Director, National Instruments Corporation. “Our environment is challenging because we use more than 30 modules, and the fact that we were able to upgrade with little to no impact to users was remarkable.”

Pella Corporation Upgrades to Oracle E-Business Suite 12.1 for an Enhanced, Integrated ERP System that Supports 12 Manufacturing Plants Nationwide

Pella Corporation ( creates a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. As a family-owned and professionally managed company, Pella has an 85-year history of delivering customer satisfaction.
The upgrade helped position the company to take advantage of future application upgrades by staying on the most current technology, including service-oriented architecture (SOA) technology.
“Pella Corporation completed a smooth upgrade from the Oracle E-Business Suite 11i to Release 12.1 with little interruption for users thanks to careful planning and testing of the system,” said Rick Hassman, director of Applications, Pella Corporation.

Penn Color, Inc. Sees Value in Staying Current on the Latest Release

Penn Color, Inc. ( is a recognized leader in the development and manufacture of custom color concentrates. The company supplies color concentrates and dispersions to most of the world’s major industries including plastics, inks and coatings, paints, and cosmetics.
Penn Color deployed the Oracle E-Business Suite Release 12 and then upgraded to version 12.1 as part of its implementation at its European headquarters and manufacturing facility. Penn Color is supporting its global operations on a single instance of the Oracle E-Business Suite.
The Oracle E-Business Suite 12.1 has helped to establish the platform upon which Penn Color will further streamline its supply chain by implementing Oracle’s planning and scheduling tools.
“Penn Color decided to upgrade from 12.0.4 to 12.1.2 as part of its commitment to Oracle as the software foundation for its global organization,” said Chris Driscoll, director, Information Systems, Penn Color, Inc.

Supporting Resources

Oracle E-Business Suite (
Oracle E-Business Suite 12.1 Overview (
Oracle E-Business Suite Technology Blog (

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