Cobb Electric Membership Corporation Selects Oracle Utilities Solutions to Improve Customer Service and Support Smart Grid Initiatives

Wednesday, July 20, 2011

Redwood Shores, California – July 20, 2011

News Facts

Cobb Electric Membership Corporation ( (Cobb EMC), a not-for-profit electric membership cooperative serving approximately 196,000 residential and commercial customers, has selected Oracle Utilities Meter Data Management ( and Oracle Smart Grid Gateway ( to support its smart grid initiatives. Cobb EMC will be working with Red Clay, a Gold level member of Oracle PartnerNetwork (OPN), on the implementation.

As a recipient of Federal funding under the American Recovery and Reinvestment Act (ARRA), Cobb EMC chose Oracle solutions to help manage the vast quantity of customer energy consumption data that it will gather from a deployment of 196,000 smart electric meters. The Oracle solutions will help the utility comply with various integration standards including Multispeak, which regulates interfaces of software applications and the exchange of data among software applications, as well as International Electrotechnical Commission (IEC) Common Information Model (CIM), which enables application software to exchange information about the configuration and status of an electrical network.
Cobb EMC plans to use Oracle Utilities Meter Data Management to verify, store, process and format smart meter data, providing every department, application and business process with the metering information it needs. The utility will also use the energy usage data collected through smart meters for time-of-use rate design.
Further, as part of a pilot program, Cobb EMC will leverage Oracle Utilities Meter Data Management and its existing Oracle Utilities Customer Care and Billing ( application to connect advanced metering infrastructure (AMI) usage data and 3,800 in-home displays. The pilot program will assist Cobb EMC in understanding what information will best help customers to effectively monitor and manage their energy use.
Finally, Cobb EMC selected Oracle Utilities Smart Grid Gateway ( to provide a single point of connection between all existing and future smart grid devices and applications. The utility plans to use the solution to handle common AMI processes, including remote connect/disconnect and meter status.

Supporting Quotes

“We chose Oracle because its tools will help us manage operations easily and communicate rapidly with consumers for maximum efficiency. The software’s interoperability with multiple Oracle solutions will give us the scalability and functionality we need to achieve our smart grid goals,” said Bob Arnett, CIO, Cobb Electric Membership Corporation.
"We selected Oracle based on their utility industry expertise and the application’s flexibility and ability to integrate with other software.  Our employees will have easy access to the information they need to assist our customers, which will greatly improve our operational efficiency and reduce the time needed to complete many critical business functions," said Tim Jarrell, associate vice president, Information System Programs, Cobb Electric Membership Corporation.
“As utilities move forward with smart grid projects, they are faced with an influx of meter data. We are pleased to support Cobb EMC as they work towards making the most out of the data they are collecting – to ultimately improve service delivery while empowering its customers with information to understand their usage,” said Bill Vellante, group vice president and general manager, Oracle Utilities.

Supporting Resources

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About Oracle Utilities

Oracle Utilities delivers the proven software applications that help utilities achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle’s industry-leading enterprise applications, business intelligence tools, middleware and database technologies. Oracle Utilities enables its customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands, and deliver on commitments to environmental conservation. For more information, visit

About Oracle

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