Completel Selects StreamWIDE to Extend Their Premium Numbers Offer

By Streamwide, PRNE
Tuesday, June 28, 2011

PARIS, June 29, 2011 -


Completel, French fiber optic carrier offering specialized
services for the business segment and third most important fixed
carrier in France, has selected StreamWIDE (FR0010528059 - ALSTW),
the specialist in next generation value-added telephony solutions
for telecom carriers to extend their incoming calls management
capacity and their premium numbers offer for SME and large
corporate accounts.  

Currently enjoying a spectacular growth, Completel will
strengthen their premium services offering, as early as S2 2011,
thanks to StreamWIDE Intelligent Routing (SIR), a high-capacity,
SIP-based solution designed to streamline the routing of the CRM
centers incoming calls.

By leveraging this next generation core network platform,
Completel centralizes call distribution from its IP network and
strongly reduces routing costs in comparison with legacy systems
based on commuting systems located in customer premises.

Completel’s customers will keep on using a secured online
extranet with an intuitive and visual interface that enables them
to manage routing parameters, manipulate call centers transfers,
organize agents and skills groups, set up traffic parking features
and access accurate usage statistics.

« Already fully satisfied with the quality of the
voicemail solution used by our whole customer base, Completel is
happy to extend its partnership with StreamWIDE to enhance further
customers satisfaction and boost services revenues
” declared
Yoann Kolnik, Product Manager at Completel.

About StreamWIDE (www.streamwide.com)

A major player on the value-added telephony services market,
StreamWIDE stands out as the supplier of innovation for carriers
and service providers around the world. StreamWIDE next generation
software technology enables legacy system replacement, as well as
innovative service launches in the areas of messaging, ringback
tones, IVR, conferencing, and convergent online charging.
Based in Paris, France, with subsidiaries in the USA, China, and
Romania, StreamWIDE deploys dedicated local teams to provide
delivery services, support, and assistance to each customer as they
navigate their chosen path toward differentiation and increased
profitability.
StreamWIDE is listed on Alternext Paris (NYSE Euronext) -
FR0010528059 - ALSTW

For more information: href="www.streamwide.com/">www.streamwide.com or
visit our Twitter and
href="www.facebook.com/pages/StreamWIDE/293354399828">Facebook
pages.

Contacts: For StreamWIDE, Régis Rain, Director, Marketing & Communication, Tel: +33(0)1-70-08-51-00, communication at streamwide.com; For COMPLETEL, Sophie Dulibeau, Press contacts, +33-6-18-83-61-1, sophie.dulibeau at vae-solis.com

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