Hotel Stays: A High Price to Pay for Little Customer Service or a Fair Deal?

LONDON, April 15, 2010 - hotel.info, the free online hotel reservation service with
over 210,000 hotels worldwide, has investigated how satisfied the customers
who have used it to book rooms have been with the service provided by the
hotel.

On the basis of over one million hotel ratings,
www.hotel.info specifically analysed the value-for-money assessments
submitted for 3 and 4 star hotels in order to calculate the guest
satisfaction. Warini Munshi, Managing Director of hotel.info Ltd explains,
"In contrast to a ranking based purely on price, which a range of portals
already offer, we have concentrated on analysing the qualitative aspects of
the hotels. After all, hotel guests do not use price alone to rate
establishments - they want a high level of quality too."

Here are the results of the analysis:

    - International: Lisbon in top position, followed by Tokyo.
    European cities dominate the rankings.

    - United Kingdom: Scottish hotels can compete on value for
    money, Belfast also appears in the ranking.

hotel.info Global Top 20: (major cities)

Lisbon, Portugal, is in top place in the world rankings,
thanks to its overall assessment, and is followed by Tokyo (Japan) and Prague
(Czech Republic). Hotels in these cities obviously provide particularly good
value for money. Washington, New York…

Please find the full press release including the national and
worldwide rankings here:

www.hotel.info/Press.aspx?mode=article&lng=EN&item=651

hotel.info-Top 15 Cities in the UK

In the UK, hotel.info customers were particularly happy with
the value for money offered by hotels in Bournemouth, which retained its top
spot. However, hotels from other parts of the UK also provide good service at
fair prices, not just those in England, as can be seen by the good ratings
awarded by hotel guests to Glasgow…

Please find the full press release including the national and
worldwide rankings here:

www.hotel.info/Press.aspx?mode=article&lng=EN&item=651

    Press Contact:
    Ms. Warini Munshi
    hotel.info hotel booking Ltd.
    Longcroft House,
    2-8 Victoria Avenue London,
    EC2M 4NS United Kingdom
    Phone:+44-(0)20-32061430
    Fax: +44-(0)20-80431108
    E-Mail: press@hotel.info
    URL: www.hotel.info

Press Contact: Ms. Warini Munshi, hotel.info hotel booking Ltd., Longcroft House, 2-8 Victoria Avenue London, EC2M 4NS United Kingdom, Phone:+44-(0)20-32061430, Fax: +44-(0)20-80431108, E-Mail: press at hotel.info