Digital Television Provider Modernizes IT Operations to Deliver Faster & More Accurate Sales Pipeline in Addition to Resource Savings
ORACLE OPENWORLD, SAN FRANCISCO – Sept. 21, 2010
News Facts
To support its growing business and improve enterprise operations, Nagravision, a Kudelski Group company, implemented Oracle E-Business Suite (www.oracle.com/us/products/applications/ebusiness/index.html) 11.5.10, Oracle’s Siebel CRM (www.oracle.com/us/products/applications/siebel/index.html) 8.0.0.7, Oracle Application Integration Architecture (www.oracle.com/us/products/applications/application-integration-architecture/index.html) 2.5 and Oracle User Productivity Kit (www.oracle.com/us/products/applications/tutor-upk/index.html) 3.5.1 to automate and integrate its financial operations with its sales lifecycle.
Nagravision, a world leader in digital security and convergent media solutions for the delivery of digital and interactive content, decided to modernize its enterprise IT platform and consolidate legacy systems on one global instance, automating and integrating its financial operations with its sales lifecycle for a clearer view into its revenue pipeline.
To integrate its core ERP system with its CRM solution, Nagravision decided to utilize the Siebel CRM Integration Pack for Oracle E-Business Suite Order Management. Since going live May 31, 2010, Nagravision has seen a 20% increase of sales order lines delivered on time.
Nagravision also leveraged Oracle User Productivity Kit, a content development environment that produces end-user guides to the software lifecycle, helping the company increase productivity through fast user adoption and reduce overall software implementation costs. In addition, the company booked workload from Oracle User Adoption Services to help build the Oracle User Productivity Kit content.
By launching a modernized technology platform for hundreds of users across almost a dozen locations around the world, Nagravision has realized numerous benefits, including:
More Accurate forecast of Sales Pipeline: Nagravision streamlined the customer qualification processes, helping the company quickly determine high-value leads and resulting in on average ten times more new sales opportunities.
Time and Resource Savings: By migrating off complex Excel spreadsheets and automating the forecasting process, employees save time and reduce any inaccuracies caused by manual error.
Improved Visibility into Projected Sales and Revenues: State-of-the-art sales forecasting capabilities with Siebel CRM help Nagravision recognize and plan its global business initiatives earlier.
To further consolidate financial and IT information, Nagravision plans to continue rolling out Oracle solutions globally and is implementing Oracle’s Hyperion Financial Management (www.oracle.com/us/solutions/ent-performance-bi/hyperion-financial-management-066534.html) for greater visibility into its financial operations.
Supporting Quote
“To continue our growth trajectory in the digital television convergence market, we decided to revamp our IT systems as a platform for innovation,” said Christophe Arn, vice president of corporate IT, Nagravision. “With Oracle, we’ve been able to increase sales and streamline manual accounting processes, mutually driving revenues while paving the path for future growth.”
Supporting Resources
Oracle E-Business Suite (www.oracle.com/us/products/applications/ebusiness/index.html)
Oracle Siebel CRM (www.oracle.com/us/products/applications/siebel/index.htm)
Oracle Application Integration Architecture (www.oracle.com/us/products/applications/application-integration-architecture/index.html)
Oracle User Productivity Kit (www.oracle.com/us/products/applications/tutor-upk/index.html)
Nagravision (www.nagra.com/)
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Contact Info
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Susie Penner
Oracle
+1. 650.506.1973
susanne.penner@oracle.com (mailto:susanne.penner@oracle.com)
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Aaron Wessels
Blanc & Otus
+1.415.378.8090
awessels@blancandotus.com (mailto:awessels@blancandotus.com)
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