New Helpdesk Solutions to be Presented at Gitex

SWINDON, England, October 14, 2010 - ISL Online will exhibit the virtual and live chat software at Gitex
Technology week, held in Dubai from 17th to 21st October. The company will
join forces with the company ArtiSol and present the advanced helpdesk
solution, which allows companies to deliver fast, efficient, cost-effective
customer service, and online support.

ISL Online (www.islonline.com) is one of the leading providers of
remote desktop access and support, web conferencing, and live chat software.
At Gitex ISL Online will focus on its enterprise instant messaging software -
ISL Pronto. Together with ArtiSol (www.artisol.com), they will offer a
complete helpdesk solution including virtual and live chat agents.

Virtual chat agent is using artificial intelligence to answer the sales
and support queries by the website visitors. When the questions cannot be
answered automatically, the live chat session is initiated with the second
line live support operators.

The chat sessions are running in a cloud, which lowers the software and
infrastructure costs and provides a perfect helpdesk solution for the mobile
workforce. Cloud computing will be also a hot theme at Gitex technology week,
discussed at the Gitex Cloud Confex platform.

You are welcome to visit ISL Online and ArtiSol at Gitex Technology week
in Dubai. They will be showcasing their solutions at Za'abell hall, stand 37.

www.islonline.com | www.xlab.si | www.artisol.com

About ISL Online

www.islonline.com has been supplying easy-to-use, on-demand
business software for remote desktop support and access, web meetings and
instant live chats since 2003 to over 80,000 business users worldwide. The
products are bundled together in an 'All in One' pack to offer anyone - from
small, midsized and big businesses, to individuals - a new, easier and secure
way to access PCs, for collaboration with clients, partners and employees in
real time.

www.islonline.com

ISL Online Headquarters, Barbara Viskovic | Marketing&PR, XLAB d.o.o. | Pot za Brdom 100 | SI-1000, Ljubljana, T. +386-1-2447760 | F. +386-1-2447770, press at islonline.com