Tecban Implements Level Four Technology to Maximize Services and Innovations in Their ATMs

LONDON - Level Four, the leading provider of open standards-based ATM software, today announced that TecBan, a company specialized in ATM network management, is using Level Four’s BRIDGE:test in their ATMs to deliver greater test automation to their network of over 6,800 ATMs.

With the new technology, TecBan can provide better customer service to its clients - the largest and most important banks in Brazil - by improving quality and increasing the speed to market of the new functionality. Additionally, automating test procedures have provided TecBan with more rigorous and frequent testing at a reduced cost to maximize availability of their ATM network.

Prior to the implementation of BRIDGE:test, TecBan performed the tests using a tool of smaller scope and little flexibility. This approach was both time and cost intensive. Brazil is the third largest ATM market in the world; consequently, TecBan felt the need to use a new technology that rendered the performance these tests easier, besides offering other new services according to demand. To address these challenges, TecBan needed a faster end-to-end solution, capable of speeding up the implementation of new services. TecBan selected Level Four as supplier for testing application software in ATMs, signing the contract in May. With BRIDGE:test, TecBan have incorporated the technology in the development life cycle, enabling new services to be rapidly rolled out to the market and ensuring high levels of ATM availability for their customers.

“ATM use in Brazil is growing rapidly, and our goal is to keep expanding our network, in a constant and progressive way. To meet this demand, it is essential that we have the systems in place to provide our clients with the highest levels of service, including the ability to implement new functionalities. Level Four leads the technology market in ATM testing and, as such, it was a clear choice for TecBan. Since implementation, we have already seen a significant leap in testing efficiency.” says Lisias Lauretti, TecBan Technology Director.

Ian Kerr, Level Four CEO said, “As Level Four’s first project in Brazil, this is a significant and exciting deal, which marks our first step in the South American market. As the ATM market in Brazil continues to grow, it is essential that network providers have the infrastructure and software in place to maximize the availability of the ATM channel.”

About TecBan

TecBan (Tecnologia Bancaria S.A.) is a company specialized in bank self service networks. The company was founded in 1982 by a pool of Brazilian banks, with the objective to develop and consolidate the automatic teller machine net for Banco24Horas. Due to the experience of 27 years acquired through the administration of its own network, TecBan stands out in the ATM market providing, with the best levels of quality, knowledge, security and availability, total or partial management of the financial institutions proprietary machines. Created to be the natural extension of the banks, TecBan mission is providing ATM services, contributing with the Financial Institutions in their relationship with their clients.

Based on that proposal, the company manages its own external network of ATMs with over 6,800 terminals of Banco24Horas, present in every Brazilian State. The experience acquired in the administration of Banco24Horas also enables TecBan to manage Financial Institution external networks, through External Networks Management, with the best rates of availability offered by the market, ensuring gains of scale, comfortableness, convenience and security.

The company also offers Network Sharing services (made of 12 interconnected proprietary external networks and 24 Financial Institutions users, besides Banco24Horas), with almost 37 thousand terminals currently interconnected - thus contributing with the formation of a wide ATM network available to financial services customers in Brazil.

About Level Four

Level Four’s integrated BRIDGE suite of open ATM software products have been developed to address the needs of ATM deployers seeking to maximise their investment in the ATM channel. BRIDGE is targeted at banks and ATM deployers who are running, or seeking to run, a modern ATM network based on the industry-wide CEN/XFS open standard. As a true holistic offering, BRIDGE recognises the needs of ATM deployers in the areas of installation, testing and monitoring as well as run-time ATM software.

Since 1995, Level Four has built an impressive global customer base of banks and payments processors including, Royal Bank of Scotland, Lloyds TSB, Bank of America, CIBC, VocaLink and Standard Bank of South Africa. Headquartered in Dunfermline, Level Four has offices in Dubai and Charlotte, NC. www.levelfour.com

Level Four’s online ATM industry resource: www.atmindustryinfo.com

Contacts Alexia Ward/Sole Chirco Hotwire +44(0)20-7608-4687/4673 levelfour@hotwirepr.com

Source: Level Four Software Ltd

Contacts: Alexia Ward/Sole Chirco, Hotwire, +44(0)20-7608-4687/4673, levelfour at hotwirepr.com