Telecom Billing Expert Makes Hype Cycle for Communications Service Provider Operations Report

By Metratech, PRNE
Monday, November 28, 2011

LONDON, November 29, 2011 -

Telco billing system expert MetraTech ( has been included as a sample vendor in two categories in a newly published independent research report.

“Hype Cycle for Communications Service Provider Operations, 2011″ has been released by leading technology research company Gartner with a view to helping organisations understand the landscape of technology maturity and markets.

MetraTech, the leading provider of agreements-based billing and compensation solutions, has been listed as a sample vendor in both the Supplier & Partner Relationship Management and Convergent Charging categories.

The conference billing specialist believes its inclusion is an indication that MetraTech’s unique, agreements-based billing and compensation solution - which is relationship-driven and supports fluid, individualized and interrelated agreements across customers, suppliers and channels ranging from online payment processing to communications billing - is gaining traction in the market.¬†

The Supplier & Partner Relationship Management category is an area critical to CSPs, who face the challenge of monetizing digital and non-digital services provided by third parties to deal with declining voice revenues. Gartner points out that, “the new value chain will include not just other CSPs, but also content providers, content aggregators, mobile virtual network operators (MVNOs) and mobile virtual network enablers (MVNEs), original equipment manufacturers (OEMs), developers, value-added resellers (VARs), channel partners, banks and payment providers, and advertising providers.” It is for this type of complex and lengthy value chain that MetraTech’s agreements-based billing approach was conceived.

MetraTech provides monetization solutions to the CSP, financial services, conferencing and collaboration, and cloud sectors. MetraTech’s unique approach of fitting the billing system to a customer’s business model provides customers with the simplest and most flexible integration to bring complex, multi-party business models to market quickly; provides fast and accurate reconciliation with client, supplier, and partner systems; and provides a more personalized customer and partner experience.

Find out more about the billing software offered by MetraTech at:

About MetraTech

MetraTech Corp. offers a new approach to charging, billing, settlement and customer care enabling organizations to embrace change without compromise. MetraNet, the company’s flagship product for everything from to project billing software to credit card processing solutions, is unique in its ability to automate business processes and business models that address rapidly changing, complex or radical business strategies across any industry for an unlimited number of services.¬†

MetraNet is deployed globally by a diverse customer base, including industry leaders such as City of Chicago-O’Hare, Depository Trust and Clearing Corporation, InterCall, Microsoft Online, PGi (Premiere Global Services), and OnStream (National Grid). Our customers use MetraNet to build innovative and successful business models, securely collect revenue, and manage their entire customer lifecycle in some 12 languages, 28 currencies and 90 countries. For more information on cloud, conference and telecom billing systems, visit

Microsoft Dynamics is a registered trademark of Microsoft Corporation. All other trademarks or trade names are the property of the respective holder.

Contact: Keith Brody, MetraTech Corp, +44(0)7790-245779, kbrody at

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