Time is Money for Web Retailers this Holiday Season

New Savvis-TNS Holiday Survey Shows Online Shoppers Won't Wait on Web Sites

ST. LOUIS, December 3 - Retailers run the risk of losing one in three online shoppers if the
shopper has to wait too long for web pages to load, according to a consumer
survey released today by Savvis, a leader in IT infrastructure and web
solutions, and TNS the world's largest custom research agency. The "maximum
frustration limit" for online shoppers is 10 seconds for a web page load; any
longer and a shopper is likely to give up or go to a competitor's site.
Likewise for the online checkout process, where 30 seconds is the limit for
three out of every four shoppers.

(Logo: www.newscom.com/cgi-bin/prnh/20090803/PH55929LOGO )

The survey polled 2,500 consumers in late November about their online
shopping habits, and results illustrate that online shoppers value
convenience and efficiency. Key survey findings include:

    -- Online site speed: 82% of respondents say that online site speed
       affects their opinion of a retailer.
    -- Consequences of a delay: 35% of respondents won't return to a site if
       the wait is too long.
    -- Willingness to wait: 70% of respondents won't wait more than 10
       seconds for a site to load before switching to another site or giving
       up. (14% won't wait more than 2 seconds for a site to load, 19% will
       wait 3-4 seconds, and 36.9% will wait 5-10 seconds for a site to
       load.)
    -- Online checkout: 75% of respondents won't wait more than 30 seconds to
       check out online before deciding not to return. 9.3% of respondents
       won't wait more than 5 seconds, 28% will wait 5-10 seconds, 20% will
       wait up to 20 seconds, and 17.3% will wait up to 30 seconds.
    -- Reasons to shop online: 47% of respondents ranked convenience as their
       primary reason to shop online, while 30.8% listed price as their
       primary reason to shop online.

"The findings of this survey are significant for online retailers, as
consumers say that Web site speed is a key factor in their purchasing
decisions," said Brad Hokamp, Senior Vice President & General Manager for
Savvis' Hosting Business Unit. "Our large consumer brand customers are highly
sensitive to this and are focused on deploying advanced IT infrastructure
solutions that ensure the best quality of experience for their loyal
customers accessing their sites and online businesses."

The U.S. survey was commissioned by Savvis, Inc. (Nasdaq: SVVS), a global
leader in outsourced Internet infrastructure services for the enterprise. The
survey was conducted by TNS, an independent research company, between
November 19 and November 23, 2009 with a margin of error of +/- 1.96%. Savvis
provides IT infrastructure and web solutions for some of the worlds' largest
online brands such as Hallmark.com and Reuters.com.

About Savvis

Savvis, Inc. (Nasdaq: SVVS) is a global leader in outsourced internet
infrastructure services for the enterprise. More than 4,000 customers,
including 40% of the top 100 companies in the Fortune 500, use Savvis to
reduce capital expense, improve service levels and harness the latest
advances in cloud computing. For more information about Savvis, visit
www.savvis.net

About TNS

TNS, which recently merged with Research International, is the world's
largest custom research agency delivering actionable insights and
research-based business advice to its clients so they can make more effective
business decisions. TNS offers comprehensive industry knowledge within the
Consumer, Technology, Finance, Automotive and Political & Social sectors,
supported by a unique product offering that stretches across the entire range
of marketing and business issues, specializing in product development &
innovation, brand & communication, stakeholder management, retail & shopper,
and qualitative research. Delivering best-in-class service across more than
75 countries, TNS is part of Kantar, the world's largest research, insight
and consultancy network. Please visit www.tns-us.com for more information.

Savvis Forward-Looking Statements

This document may contain forward-looking statements within the meaning
of the Private Securities Litigation Reform Act of 1995. Actual results may
differ materially from Savvis' expectations. Certain factors that could
affect actual results are set forth as risk factors in Savvis' SEC reports
and filings, including its annual report on Form 10-K and all subsequent
filings as well as the risk that potential product cost and performance
benefits may not be realized for any particular customer. Savvis assumes no
obligation to update or supplement forward-looking statements.

Carter Cromley, Savvis, Inc., +1-703-667-6110, carter.cromley at savvis.net, or David Friedman, Ogilvy PR Worldwide, +1-303-634-2674, david.friedman at ogilvypr.com