Call Recording Enhances Performance at UK Gloucestershire Police

AMSTERDAM, April 27, 2010 - Gloucestershire Police, recognised as one of the UK's most effective
forces in dealing with serious and organised crime, is achieving notable
successes after installing a CyberTech voice recording solution. It is
providing rapid access to all telephone and radio communications that may
have taken place with the force's central control room and contact centre and
is helping to enhance detection and clear-up rates, both in Gloucestershire
and across the UK.

"The CyberTech solution has delivered a rapid ROI by reducing the time
taken by officers to produce evidence files of 999 calls tapes for the
criminal justice system and speeding up criminal investigations," commented
Mark Woodward, Business Continuity and Projects Manager at Gloucestershire
Police. "For example, after receiving an urgent request from another Police
Force for a copy of a call received on 23 March 2006 in relation to an
ongoing homicide investigation, we were able to find and email it to them in
less than 25 minutes - not many forces can provide that level of service!"

These time savings are being achieved using CyberTech's intuitive
browser-based user interface and flexible search criteria that enable calls
to be located in minutes. Recordings can also be copied onto a disk or
emailed directly to Courts. The CyberTech system records over 130 channels
handling all 999 calls and TETRA radio traffic from operational personnel.

According to CyberTech UK Director Paul Manyweathers: "We are delighted
that CyberTech voice recording solutions are making such an important
contribution to solving crime in Gloucestershire and beyond. CyberTech is now
one of the leading suppliers to the emergency services globally with more
than 35% of the UK's Police Forces and over 80% of all Ambulance Service
Trusts using our systems around the clock."

About CyberTech

Founded in 1985, CyberTech International is the longest established and
one of the largest global providers of call recording solutions. CyberTech is
also currently the fastest growing and uses the latest, innovative recording
technologies to provide the most secure, open and future-proof solutions that
enable organisations to improve performance, optimise service, mitigate risk
and maintain compliance at a lower cost. With a commitment to customer
satisfaction, CyberTech develops flexible, cost effective solutions that
deliver enhanced quality assurance and liability protection whilst supporting
existing business processes.

For more information, visit www.cybertech-int.com.

Media Contacts: Arno Sybrandy, CyberTech International, Tel. +31(0)72-566-2540, arno.sybrandy at cybertech-int.com