Car Hire Comparator Unveils New Initiative to Help Travellers Avoid Excess Insurance Rip-Offs
By Carrentals.co.uk, PRNEWednesday, July 13, 2011
LONDON, July 14, 2011 -
As Summer Holidays
Start carrentals.co.uk Campaigns to Help Travellers Avoid
Over-priced Excess Insurance Charges
With an estimated two million cars being rented by British
holidaymakers this summer, the UK’s leading
Carrentals.co.uk has launched a major new campaign to help
travellers avoid hefty excess charges, which can cost up to £2,000,
and over-priced insurance cover.
The company says that it believes over 50% of travellers feel
pressured into taking out additional excess insurance at the car
hire pick-up desk in their destination, with many of these policies
failing to include cover for essentials such as damage to the
windscreen and tyres, and lost keys.
Gareth Robinson, Managing Director of Carrentals.co.uk, says:
“We’ve found a growing number of people complaining about excess
insurance in our customer research. The issues are always the
same - customers being mis-sold insurance at the point of car
collection. They may end up paying twice for cover, paying a
premium for taking out the cover last minute in resort, or not
receiving the cover they really need - all of which we believe are
unacceptable.
“As a result we’ve launched this initiative to help explain more
about what is and what isn’t included in these types of policies,
and to give customers the information they need to plan ahead and
ensure they get the insurance that’s right for them and save
themselves money.”
The Carrentals.co.uk excess insurance campaign includes a new
advice video to explain about the key issues involved - found at
- and travellers can visit the company’s Raising the Standard
Forum, where there is an area dedicated to question and debate on
excess insurance - visit
forum.carrentals.co.uk/collision-damage-waiver-excess-insurance
Carrentals.co.uk has also developed its own excess insurance
policy, based on customer feedback, which can be up to 60% cheaper
than at the rental desks, saving travellers up to £75.
“The video is easy to view through the site and gives a lot of
information many people may not be aware of,” adds Gareth.
”We also wanted to offer customers a high quality, affordable
alternative that they can trust, and that’s exactly what our new
policy provides.”
Carrentals.co.uk is the leading car hire comparison site,
comparing deals from up to 50 rental companies, including Alamo,
Auto Europe, Budget, Holiday Autos and Sixt, in over 15,000
locations worldwide.
About
Carrentals.co.uk was launched
in February 2003 and grew to become one of the UK’s leading online
car hire companies by 2006.
In 2007 the company re-launched its site to create the first
major online price comparator in the travel industry. Using the
latest technology the
searches up to 50 different car hire websites, providing an
impartial comparison of the best prices available in over 15,000
locations.
Websites searched include Alamo, Auto Europe, Budget, Ebookers,
Hertz, Holiday Autos, Opodo, Sixt and Thrifty, with the
comparing prices and allowing customers to refine their search by
car type.
The Carrentals.co.uk site
also features over 5,000 pages of travel information in a
mini-guide format.
In 2008 Carrentals.co.uk
was voted Best Car Hire Website in the Travolution Awards, and in
2010 it was Highly Commended in the Best Meta-search/Price
Comparison category. To book or for further information visit
Media Contact
Rachel Builder & Jenny White, Context, T: +44(0)1625-511966, F: +44(0)1625-511967, carrentals at contextpr.co.uk, www.contextpr.co.uk
Tags: Carrentals.co.uk, July 14, London, United Kingdom
