Liberians and Ivoirians in U.S. Cheated by Calling Cards, Rebtel Study Reveals

By Rebtel, PRNE
Thursday, September 9, 2010

First-Ever Report on U.S. Calling Habits to Liberia and Ivory Coast Finds Widespread Fraud by Calling Cards; up to 90.9% of Survey Respondents Received Fewer Minutes Than Promised

SAN FRANCISCO, September 10, 2010 - Liberians and Ivoirians in the U.S. who use international calling cards
to stay in touch with family at home, said they almost never get all of the
calling minutes purchased, and that calling card fraud has cheated some of
them by as much as US$2,000.

    (Logo: photos.prnewswire.com/prnh/20100203/SF49053LOGO)
    (Logo: www.newscom.com/cgi-bin/prnh/20100203/SF49053LOGO)

The first-ever report on calling habits to Liberia and the Ivory Coast
from the U.S. found that 90.9% of Liberians, and 82.2% of Ivoirians believe
they receive fewer minutes than promised by calling card providers. The
average loss due to fraudulent cards was US$125, the study found, but many
respondents said the total sum lost was far greater.

Conducted last month by Rebtel (www.rebtel.com), the first-ever
research uncovered fascinating findings on U.S. calling habits to Liberia and
the Ivory Coast.

Nearly 80% of Rebtel calls to the Ivory Coast from the U.S. go to family
members. Calling rates are most important to Ivoirians when it comes to
international calls. But call quality is No.1 for Liberians.

Of the Ivoirians participating in the survey, 62% said Rebtel rates are
better than alternatives for calling home. Approximately 89% of the Liberians
who took the survey said Rebtel offers superior call quality.

Release of the study coincides with dramatic rate reductions by Rebtel on
calls to the Ivory Coast (www.rebtel.com/en/Cheap-Calls/CoteDivoire)
and Liberia (www.rebtel.com/en/Cheap-Calls/Liberia): a 20% cut on calls
to landlines and up to 40% on calls to mobile phones.

Founded in 2006, Rebtel was established to give people around the world
an alternative to rip-off rates for making international calls.

Rebtel is the world's largest independent mobile VoIP company. Millions
of people worldwide regularly use Rebtel to make international calls to loved
ones at home for just pennies per minute. Rebtel works with any phone.
There's nothing to download, upload, or install. No contracts, monthly fees
or hidden costs. No special access numbers, PIN numbers or long international
phone numbers to remember and enter. Rebtel customers only pay super-cheap
calling rates (www.rebtel.com/en/Rates/Rates) for the minutes they use,
and free calling is always an option between 50 countries where Rebtel
is available. To start using Rebtel, go to www.rebtel.com.

Greg Spector of Rebtel, +1-415-717-4666, greg.spector at rebtel.com

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