MetraTech Joins TM Forum Catalyst to Define Cloud Computing Services Management Framework

By Metratech Corp., PRNE
Wednesday, May 18, 2011

LONDON, May 19, 2011 - Leading subscription billing (–Systems-and-Solutions/Billing.aspx
) provider MetraTech Corp. ( has announced its
participation in a second phase of the Enhanced Cloud Service Management
Catalyst exploring how communications service providers (CSPs) can develop,
monetize and assure a portfolio of innovative and unique cloud
computing-based services like hosted video conferencing.

Building on the Inter-Cloud Service Management Catalyst, which was
demonstrated at TM Forum's Management World 2010 conference, the
proof-of-concept initiative includes a number of new participants, as its
objectives broaden from the fulfilment of cloud services to the operational
processes associated with assurance, usage collection, billing, rating and

The collaboration, which involves BT, Cisco, Amartus, Comptel, InfoVista,
Progress Software and telco billing ( expert
MetraTech, defines an intelligent infrastructure and management approach that
will allow CSPs to achieve service differentiation, reduced costs and access
to new revenue streams and markets through portfolios of enhanced cloud

The Catalyst will be demonstrated live in Forumville at TM Forum's
Management World 2011, taking place May 23-26, in Dublin, Ireland.

Enabling service providers like BT to meet the challenge of monetizing
innovative, agreement-based services like Unified Communications is key as
service industries increasingly see significant changes in their competitive
landscapes. Today's cloud services customers are likely to be looking for
pricing that at a minimum accurately represents their usage levels. Service
providers, who have to fight off disintermediation and relegation to
"dumb-pipe" status, will need to think about all of the ways in which they
can monetize what they bring to the table in terms of "enablement" for
enterprise customers and potential value chain partners. While a fixed
monthly fee may still suffice for some, infrequent users or those with
irregular consumption patterns may well be looking for packages that map
better to their profile.

Commenting on the Catalyst, "All CSPs need to better understand how key
services can be utilized to deliver more innovative services to customers and
to explore how these often complex services can be assured and monetized,"
said Steve Orobec, lead OSS standards manager and enterprise architect, BT.

"The Enhanced Cloud Service Management Catalyst provides an opportunity
to explore how the delivery, performance and monetization of enhanced cloud
computing and collaboration services can be managed without any negative
fallout for CSPs," added Tom Caldwell, director of technical marketing,
Network Management Technology Group, Cisco.

Noted Barbara Lancaster, vice president, sales, Americas at MetraTech
(, "The Catalyst draws attention to how critical it
is for service providers to have at their fingertips the ability to quickly
monetize innovative yet complex services. In a world where service models are
defined by the ever more complex agreements between customers, suppliers, and
partners, the ability to monetize has to be an enabler, rather than a gating
factor, to success."

To learn more about subscription, telco and BSS billing provider
MetraTech, visit

About MetraTech

MetraTech Corp. offers a new approach to charging, billing, settlement
and customer care enabling organizations to embrace change without
compromise. MetraNet, the company's flagship product for everything from to
Microsoft billing ( to BSS billing (, is unique
in its ability to automate business processes and business models that
address rapidly changing, complex or radical business strategies across any
industry for an unlimited number of services.

MetraNet is deployed globally by a diverse customer base, including
industry leaders such as City of Chicago-O'Hare, Depository Trust and
Clearing Corporation, InterCall, Microsoft Online, PGi (Premiere Global
Services), and OnStream(National Grid). Our customers use MetraNet to build
innovative and successful business models, securely collect revenue, and
manage their entire customer lifecycle in some 12 languages, 28 currencies
and 90 countries. For more information on MetraTech, visit

Keith Brody Director of Marketing Communications MetraTech Corp. Phone: +44(0)7790-245779 - Email address: kbrody[at]

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