NetSuite Brings Leading Cloud-Based Services Automation Software to United Kingdom and European Marketplace

By Netsuite Inc., PRNE
Wednesday, July 7, 2010

First Cloud Solution Designed to Help International Services Organisations Replace the Hairball of Disparate Applications Stifling Growth and Productivity

LONDON and SAN MATEO, California, July 8, 2010 - NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based
enterprise resource planning (ERP) / financial suites, today unveiled
NetSuite OpenAir, new professional services automation (PSA) and services
resource planning (SRP) software for the UK and European marketplace
specifically designed to help global professional services organisations
automate and manage key aspects of their business - from marketing to project
management, service delivery, billing, revenue management and driving repeat
business from existing clients.

With this latest version of NetSuite OpenAir, international companies now
have at their disposal a powerful, integrated application suite to meet the
challenges of global services delivery, including comprehensive support for
multiple languages, currencies, taxation rules and employee work guidelines.
More than 9,200 users at Lloyd's Register, 3,500 employees at Software AG and
2,700 at Siemens today are relying on NetSuite OpenAir for project management
and resource management. For detailed product information, please visit

NetSuite OpenAir addresses the unique and demanding needs of
international mid-size and enterprise-class services organizations that need
local, in-country control over key business processes, functions and
workflows, as well as real-time global visibility across their entire
business. This powerful capability enables services organizations to replace
their current hairball of disparate, costly and often poorly integrated
applications with an integrated suite that unifies project and resource
management, project tracking and accounting, time and expense management,
customer relationship management (CRM) and full enterprise resource planning
(ERP) functionality.

NetSuite OpenAir for international companies is a powerful solution that
has the potential to do for services businesses what SAP's R/3 software did
for the manufacturing industry in the early 1990s with its pioneering work in
establishing best practices for ERP.

"NetSuite OpenAir is a must have for any professional services
organization trying to operate and compete on a global scale," said Zach
, CEO of NetSuite. "It's a critical solution designed specifically to
help international services businesses meet the challenges of global services
delivery while maximizing resource utilization, operational efficiency and
project profitability."

The PSA/SRP Market Opportunity in EMEA

According to IDC Research, uptake in SRP will grow rapidly, with more
than a 10 percent annual growth every year through 2013. By then, the global
SRP market will exceed US$3 billion. NetSuite's established customer base and
value added reseller (VAR) footprint in Europe indicate a strong regional
demand for cloud computing professional services solutions.

Services organisations today contend with fierce competition, global
expansion challenges, intense cost reduction pressures and ever growing
demands for better services from clients. In order to survive and thrive,
especially in today's economic environment, services organisations have to
find ways to improve productivity and efficiency, provide better services to
clients, gain more agility and stay nimble while reducing costs.

"Economic and competitive pressures make SRP a must for companies with
significant services revenue," said Mike Fauscette, Group Vice President of
Software Business Solutions at IDC. "Siloed resources and administrative
overhead are profitability killers, and SRP solutions provide the kind of
proven, repeatable practices that can streamline a services organisation of
virtually any size."

NetSuite's PSA and SRP solutions provide services organisations with
end-to-end, automated management of the entire services lifecycle allowing
them to quickly realise benefits by abandoning archaic software systems, ad
hoc spreadsheets and email lists to manage critical client projects. For the
first time services companies can fully take advantage of the dramatic cost
savings, service delivery improvement and productivity benefits of cloud

NetSuite OpenAir Functionality Overview

NetSuite OpenAir delivers the "Holy Grail" of services applications,
including everything needed to run a project-based business. Today's offering
for international companies leverages the power of the cloud to deliver
compelling capabilities and benefits, including:

    - Multi-currency and tax support - Built-in multi-currency
      support enables transparent billing, VAT calculations, and expense
      tracking in more than 100 currencies.
    - Localisation for the European market - NetSuite OpenAir is the
      most localized professional services solution for the broader European
      market, with support for English, Spanish, German and French.
    - Lower TCO - NetSuite OpenAir's cloud architecture reduces
      deployment and ongoing operating costs for project-based businesses by
      reducing hardware, maintenance and IT personnel costs. Cloud computing
      architecture provides enterprise scalability without the worry or cost
      of continuous uptime monitoring, system backups or performance tuning,
      thanks to an isolated-tenancy dedicated database, "sandbox" test
      environment and 24x7 global customer support.
    - Real-time visibility - Dashboards provide real-time, instant view
      of all services activities and key performance indicators (KPIs),
      delivering immediate insight into available resources and client
      opportunities on a global level. Client booking data flows dynamically
      from sales to the services organisation; invoices and expenses resulting
      from service delivery then flow from services to the finance and sales
      departments. This gives everyone in the organisation the real-time
      visibility required to deliver the best client management possible.
    - Metrics-driven management - Services organisations can manage
      their businesses using key metrics and be empowered to make timely,
      fact-based course corrections. Available analytics range from resource
      and project management, to KPIs, graphical report snapshots, trend
      graphs and scorecards.
    - Resource management - A unified, graphical approach to resource
      management with powerful skills-based filtering enables team leaders to
      maximise the output and efficiency of the organisation as a whole.
    - Integration and extensibility - NetSuite OpenAir can be easily
      integrated with other NetSuite applications, as well as SAP, Oracle,, and other enterprise systems.

NetSuite OpenAir Customers

Major enterprise companies in the UK and Europe already reaping the
benefits of NetSuite OpenAir include Software AG, Lloyd's Register, Siemens
PLM Software and m62 visualcommunications. Executives from these companies
appeared on stage today at NetSuite's London launch event to share their
experiences using NetSuite OpenAir. Here's a brief synopsis of their
experience with the NetSuite OpenAir application:

    - Software AG (TecDAX: SOW), the global leader in Business
      Process Excellence. Software AG has been a NetSuite OpenAir user since
      2005, with 3,500 professional services personnel, managers and support
      staff using the solution today in 59 countries. Software AG has realised
      an eight percent reduction in administrative overhead, unified resource
      utilisation and budgeting analysis and streamlined project data
    - Lloyd's Register, a certification, classification, and inspection
      service provider to the energy and transportation sectors. NetSuite
      OpenAir's cloud-based architecture is perfect for Lloyd's Register's
      far-flung global locations, including oil rigs and mining sites. All
      told, 9,200 Lloyd's Register users rely on NetSuite OpenAir for superior
      time tracking and expense management.
    - Siemens PLM Software, a provider of product lifecycle management
      software. The company adopted NetSuite OpenAir in 2008 for its 2,700
      users in more than 15 countries. With NetSuite OpenAir, Siemens PLM
      gained greater enterprise visibility and more predictable revenue flow,
      streamlining the operations of more than 3,000 client projects using
      more than 1,500 products and skills tracked in the NetSuite OpenAir
    - m62 visualcommunications, a leading global presentation
      development company, helping some of the largest and best-known global
      organisations increase sales and market share and solidify branding. A
      small company with large, complex global challenges, NetSuite OpenAir
      provides m62 the visibility needed to manage resources effectively in a
      rapidly growing environment with changing requirements and resources.
      NetSuite OpenAir enables m62 to stabilise and minimise the impact of
      change on its projects to deliver greater results for its clients and
      grow its business.

Pricing and Availability:

NetSuite OpenAir is available immediately on a worldwide basis. Pricing
starts at US$49/seat/month - UK pounds Sterling 34/seat/month.

For more information about NetSuite, visit For
more information about NetSuite OpenAir, visit

NOTE: NetSuite and the NetSuite logo are registered service marks of
NetSuite Inc.

Cautionary Note Regarding Forward Looking Statements

This press release contains forward-looking statements relating to
expectations, plans, and prospects including expectations relating the
expected growth of the global SRP market and the potential impact of the
NetSuite OpenAir PSA and SRP offerings on international services companies.
In particular, the following factors, among others, could cause results to
differ materially from those expressed or implied by such forward-looking
statements: the market for on-demand services may develop more slowly than
expected; and risks associated with material defects or errors in the
Company's software or the effect of undetected computer viruses. For a
detailed discussion of these and other cautionary statements, please refer to
the risk factors discussed in filings with the U.S. Securities and Exchange
Commission ("SEC"), including but not limited to the Company's Quarterly
Report on Form 10-Q filed for the financial quarter ending March 31, 2010,
and any subsequently filed reports on Forms 10-K, 10-Q and 8-K. All documents
are available through the SEC's Electronic Data Gathering Analysis and
Retrieval system (EDGAR) at or NetSuite's website at


Mei Li of NetSuite Inc., +1-650-627-1063, meili at; or Patrick Yiu of Brands2Life, +44-(0)-20-7592-1200, patrick.yiu at, for NetSuite Inc.

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