Sophisticated Software for Life-Critical Communication

By Prne, Gaea News Network
Monday, September 21, 2009


- Ascom Expands its Software Application Suite, DURAsuite

Ascom Wireless Solutions, the leading supplier of on-site wireless communications, today announced four new DURAsuite applications for alarm management and messaging; DURAManager, DURAschedule, DURAlink and DURApage.

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DURAsuite is typically used in areas where quick and reliable communications are mandatory like hospitals, elderly care homes, industries and prisons, where communication in many situations is life-critical. The business concept is to deliver value added applications to these customers. The applications increase staff protection and operational efficiency by enhancing the levels of communication within the organisations.

DURAsuite is a range of applications built on Ascom Unite professional messaging middleware. DURAsuite runs on OJS, a highly reliable solid state server. The software applications are modular and can therefore run independently of one another or run simultaneously to suit the customers’ business nature and needs.

“Our Messaging software applications are an important factor in Ascom Wireless Solutions strategy. The messaging products represent our commitment to professionals being on a critical mission sometimes with a task to save life or protect personal in an exposed situation. The applications are also frequently used for everyday workplace communication supporting office staff in their daily work. The messaging suite is a proven world class solution for improved communication and maximised return on investments in our customers’ communication systems. We are heavily investing in messaging software and we are now equipped with the best messaging products in the industry. We have pioneered the unique Unite technology and implemented it throughout our complete range of messaging applications”, says Dennis Andersson, Vice President, Marketing and Product Management, Ascom Wireless Solutions.

Torbjorn Enberg is Product Manager for DURASuite:

“We are very pleased that we now can offer four new applications to the mission-critical communications market. With DURAsuite we give our customers the opportunity of realizing a sharper communication by adapting the messaging system to their specific business environment and needs. The DURAsuite applications support any type of process or situation where fast and reliable information is essential. The software is developed by Ascom Australian partner, Integrated Wireless Inc., in close cooperation with leading hospitals and the manufacturing industry. This ensures a useful and powerful end product. The one objective when developing DURAsuite is to make the communication even smoother and simpler.”

DURAsuite now contains the following applications:

DURAmanager allows you to control the distribution of alarms, messages and tasks within the DURAsuite system to individual handsets and destinations as well as groups of handsets and devices.

DURAschedule allows pre-defined messages to be scheduled and automatically transmitted at regular intervals to any integrated handheld devices or systems. The reminder messages are often to prompt staff to carry out supervisory actions or maintenance style checks that need to be performed at specific times.

DURAlink allows the Ascom Messaging Solution to integrate with external devices or 3rd party systems via serial or IP communication protocols.

DURApage is a web-based messaging tool that allows PC users to send messages to any handset, pager, mobile phone or connected device using a standard web browser. DURApage displays message delivery status and a history of previous messages.

DURAevent is required for all kind of event handling when an event shall result in an action, e.g. when an incoming alarm from a handset shall result in notification of colleagues.

DURAalarm is a web based alarm management interface. When alarms are generated, DURAalarm will display information regarding the alarm including the location of the handset when triggered as well as location information if the handset passed any locator’s. Helpful information such as graphical floor plan maps will give the exact location where the alarm was generated.

DURAtest is a simple application which allows users to test their handset with different types of alarms from a simple web browser.

DURAroute monitors guards through their workplace and can generate alarm when a guard is too late and/or too early at a location.

DURAdispatch is designed for automating the task allocation for staff within hospitals, hotels, etc. The system takes care of the distribution and escalation of tasks. Tasks are entered from any PC with a web browser. The system automatically selects the appropriate staff and sends him/her the new task. The system also records statistics of all tasks and response times to enable analysis of task allocation.

ABOUT ascom wireless solutions

Ascom Wireless Solutions ( is a leading provider of on-site wireless communications for key segments such as hospitals, manufacturing industries, retail and hotels. More than 75,000 systems are installed at major companies all over the world. The company offers a broad range of voice and professional messaging solutions, creating value for customers by supporting and optimizing their Mission-Critical processes. The solutions are based on VoWiFi, IP-DECT, DECT, Nurse Call and paging technologies, smartly integrated into existing enterprise systems.

ABOUT ascom

Ascom is an international solution provider with comprehensive technological know-how in Mission-Critical Communication. The company concentrates on core areas as Wireless Solutions (high-value, customer-specific on-site communications solutions), Security Solutions (applications for security, communication and control systems for infrastructure operators, public security institutions and the army) and TEMS (a global market leader in optimization solutions for mobile networks). The company has subsidiaries in 18 countries and a workforce of some 2,300 employees worldwide. Ascom registered shares (symbol ASCN) are listed on the SIX Swiss Exchange in Zurich.

This document does not constitute an offer or solicitation to subscribe for, purchase or sell any securities. This document is not being issued in the United States of America or the United Kingdom and should not be distributed in any jurisdiction in a manner where such distribution would not comply with regulatory requirements. In particular, this document may not be distributed into the United States, to United States persons or to publications with a general circulation in the United States. In addition, the securities of Ascom have not been and will not be registered in any jurisdiction outside Switzerland. The securities of Ascom may not be offered, sold or delivered and no solicitation to purchase such securities may be made within the United States or to U.S. persons absent an applicable exemption from the registration requirements of the United States securities laws or within any other jurisdiction and in a manner where such offer, sale, delivery or solicitation might not be in compliance with regulatory requirements (including the United Kingdom).

For more information visit or contact: Torbjorn Enberg Product Manager Phone: +46-31-55-93-81 Email:

Source: Ascom Wireless Solutions

Torbjorn Enberg, Product Manager, Phone: +46-31-55-93-81, Email: torbjorn.enberg at

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