TeamQuest Awards IT Service Optimization Award to Verizon WirelessBy Teamquest Corporation, PRNE
Monday, May 9, 2011
Infrastructure team enables business strategy with capacity management software and processes
CLEAR LAKE, Iowa, May 10, 2011 - TeamQuest Corporation awarded the 2011 IT Service Optimization (ITSO)
Award to Verizon Wireless, the operator of the nation's fastest and most
advanced 4G network. The telecom provider was honored for its success in
simplifying the customer experience, reducing costs, and providing business
value. The annual ITSO Award recognizes customers who use TeamQuest software
to optimize IT services.
"The launch of iPhone 4 for Verizon Wireless showcased how we utilize
TeamQuest tools to enhance and optimize systems. Through continuous testing
and strategic planning, we accomplished a record number of device sales
without incurring any critical performance issues or outages," said Rich
Rodgers, Verizon Wireless Executive Director of IT Systems Engineering,
Integration and Finance.
"Few companies have reached the maturity level of truly integrating and
aligning IT with the business to the extent Verizon Wireless has," said
TeamQuest President and CEO Jerred Ruble.
Listen to remarks (vzaar.com/videos/767991) from Verizon Wireless
executive Rich Rodgers.
ITSO Award (www.teamquest.com/news/itso-award/index.htm) nominees
are judged on a variety of criteria:
-- Adoption: Implementation and use of TeamQuest software and best practices -- Impact: The benefits obtained from implementing TeamQuest software and best practices -- Innovation: The way the company uses TeamQuest software and best practices -- Results: Concrete improvement and measurable change
About TeamQuest Corporation
TeamQuest Corporation is the global leader in IT Service Optimization
(ITSO), specializing in Capacity Management software. TeamQuest helps IT
organizations consistently meet service levels while minimizing costs and
mitigating risks. By combining performance data and business metrics,
TeamQuest software enables IT organizations to provide accurate, objective
information as input to critical business decisions. Companies around the
world trust TeamQuest software to help them proactively improve service
delivery and support best practices.
Vernon Johnson, +1-515-865-7397, vernon.johnson at teamquest.com
Tags: Clear lake, Iowa, May 10, Teamquest Corporation