Thunderhead Expands in Europe With the Appointment of Merten Slominsky as Senior VP EMEA

Thunderhead Establishes Office in Dusseldorf

LONDON, October 14, 2010 - Thunderhead, the company that builds loyalty and profitability by
optimising customer engagement, today announced the foundation of Thunderhead
GmbH and the appointment of Merten Slominsky as Senior Vice President EMEA to
drive growth and expansion in continental Europe. Merten Slominsky has over
20 years' senior management and sales experience with global leaders in the
IT industry and will be driving the expansion from Thunderhead's new offices
in Dusseldorf.

"Thunderhead's software has been helping organisations deliver highly
personalised, multi-channel communications since 2004", Slominsky comments.
"As a result, those organisations are achieving better customer
relationships, as well as increased operational efficiencies. I am looking
forward to sharing my vision for the future of customer communications
management and helping Thunderhead's customers to make every communication
count."

Before joining Thunderhead, Merten Slominsky was responsible for the
Enterprise Content Management Division across Northeast Europe for IBM
Software Group. He joined IBM in 2007 when it acquired FileNet, where he was
Vice President and Managing Director for Central Europe. Prior to this,
Slominsky's responsibilities included Vice President for JetForm Corporation,
Vice President for Platform Computing and Director of Sales for Symantec
Corporation.

Thunderhead CEO, Glen Manchester adds: "Merten's impressive track record
of building and managing high-growth business in Europe speaks for itself. We
are excited to work with him and confident that he will play a pivotal role
in helping us to achieve our ambitious targets."

About Thunderhead

Thunderhead changes the way companies engage with their customers,
enabling measurement and learning from every interaction to drive greater
loyalty and profitability.

Its innovative business user-driven software, Thunderhead NOW
(www.thunderhead.com/products/), delivers new levels of
personalisation, context and compliance with true multi-channel capability -
the right information, to the right person, at the right time, in the right
format. For further information please visit customer and client
communication management software (www.thunderhead.com/products/).

For Europe: Katharine Simon or Sam Tring at Babel PR, Tel: +44(0)207-434-5550, Email: Thunderhead at babelpr.com, Web: www.babelpr.com