Xchanging Wins a Procurement Services Contract With L’Oréal

PARIS and LONDON, August 1, 2011 -

- To Manage a Significant Portion of Indirect Spend on Behalf of L‘Oréal, Making This the Largest Procurement Contract by Spend for Xchanging.

L’Oréal, a leading global cosmetics and beauty company has awarded a three-and-a-half year procurement co-sourcing contract to Xchanging (LSE:XCH), the business process and technology services provider and integrator. As part of the contract, Xchanging will manage a significant amount of indirect procurement on behalf of L’Oréal across five countries - France, the UK, Germany, Italy and Spain. The contract runs to 31^st December 2014.

Xchanging will operate on a co-sourcing basis working alongside L’Oréal’s purchasing team to streamline purchasing processes and improve overall quality and cost. The contract spans various categories of indirect spend including: Information Technology and Telecommunications, Facilities Management, Human Resources, Light Transport and Logistics Supplies, Travel, Industrial Supplies & Services, Utilities and Laboratory Supplies. Xchanging will also provide procurement management activities including reporting, supplier and contract management.

L’Oréal is present in over 130 countries, with 67,500 employees world-wide. Its brand portfolio includes: L’Oréal Paris, Garnier, Maybelline, Soft Sheen Carson, Matrix, Redken, L’Oréal Professional, Kérastase, Vichy, Diesel, Inneov, La Roche-Posay, Lancôme, Biotherm, Khiel’s, Shu Uemura and Armani, Cacharel and Ralph Lauren fragrances. The company acquired The Body Shop in 2006.

Denis Royer, Managing Director, Xchanging Procurement Services Europe, added, “We are delighted to have won this contract with L’Oréal after a rigorous competitive process, enhancing our leading position in the European procurement services market. We look forward to working closely with the L’Oréal team and delivering the savings and benefits they expect from Xchanging”.

Xchanging Procurement Services manages annual indirect spend of over €4 billion on behalf of large corporations and services customers across a range of industries globally. We help maximise the value our customers receive from the money they spend and simplify the administration involved in the purchasing process. Offering a complete suite of procurement services, Xchanging deliver through a combination of high-calibre supply market specialists, technology and process expertise.

About L‘Oréal

L’Oréal is the world’s largest cosmetics company; present in over 130 countries with 67,500 employees world-wide. L’Oréal is the only cosmetics group that is present in every distribution channel: mass market, hair salons, department stores and pharmacies. Its brand portfolio includes: L’Oréal Paris, Garnier, Maybelline, Soft Sheen Carson, Matrix, Redken, L’Oréal Professional, Kérastase, Vichy, Diesel, Inneov, La Roche-Posay, Lancôme, Biotherm, Khiel’s, Shu Uemura and Armani, Cacharel and Ralph Lauren fragrances. The company acquired The Body Shop in 2006.

www.loreal.com

About Xchanging

Xchanging is a business process and technology service provider and integrator specializing in Financial Services, Insurance Services, Technology and Procurement, with pervasive processing skills and capabilities applicable to other vertical industry and market sectors.

www.xchanging.com

For further information, please contact: Xchanging, Meeta Thareja, Head of Group PR, +44(0)20-7780-5374, meeta.thareja at xchanging.com ; UK - Lansons Communications, Tony Langham , +44(0)79-7969-2287 , tonyl at lansons.com ; Karen Mignon ,+ 44(0)77-6665-1327 , karenm at lansons.com ; France - Opinion Valley , Ariabel Dany, +33(0)1-44-88-88-36, ariabel.dany at opinionvalley.com