Zensar Solutions Chosen for Low Cost Airline in Australia

PUNE, India -

- Jetstar Partners With Zensar for Multiple Cost Optimisation Services

Zensar Technologies (BSE: 504067, NSE :ZENSARTECH, ISIN :INE520A01019, the leading global IT and BPO services provider, today announced the successful delivery of application development and support and BPO services to Jetstar Airways. The success in this area is one more example of Zensar’s successful impact sourcing service, which has been specially designed to enable significant reduction of technology and process costs for recession hit sectors and firms.

Jetstar, which is the low cost airline arm of airline major Qantas, has been showing sustained accelerated business growth since its launch in 2004 and recently announced a record profit before tax of AUD $137 million, a growth of 18% over the previous year. The company has also emerged as the second largest international carrier serving the Australian market after Qantas in terms of passengers carried. In an environment particularly difficult for the airline industry, Jetstar has been a trail blazer. The company has a unique customer-centered approach and this business-technology alignment with the support of Zensar will ensure that Jetstar becomes one of the leading differentiated airlines in the industry.

This partnership with Zensar is focused to deliver high quality IT services to Jetstar’s business and leverage IT best practices with a strict SLA management system to achieve quantifiable operational and financial improvements and enhance the delivery of services to its customers.

Stephen Tame, Jetstar CIO and Head of Information Technology, said, “I am confident that the new partnership will deliver long term business benefits. Zensar has demonstrated through a number of assigned projects, and business services activities that they have the organisational agility and service engagement models to partner successfully with Jetstar’s Crewing and Operations business. The Zensar team has developed trust and service levels directly with the Jetstar business operations group, and has accepted accountabilities associated with a true IT services partnership.”

Dr Ganesh Natarajan, Vice Chairman and MD, Zensar said, “Despite the current market scenario, we are seeing new opportunities both internationally and in the domestic market to strengthen our relationship with existing customers. This partnership with Jetstar Airways is a strategic one for Zensar and with multiple projects on the anvil, we expect to perfect our impact sourcing services to help many troubled airlines in India and abroad to come back into the black and improve their performance in the months to come”

Zensar APAC Head and Vice-President of Sales, J. Parthasarathi credited the win to Zensar’s proven business model and the capability to be flexible and adaptable to changing customer requirements and said, “Customers are increasingly focusing on consolidation, cost optimization and value-added services, while at Zensar we bring the best practices to build a strong delivery ecosystem that goes beyond typical customer-vendor relationships - our relationship with Jetstar is built on these principles and we intend to partner with Jetstar in addressing customer requirements for business continuity in the future,” he said.

In addition to application development and support, Zensar also delivers crewing and roster building services to Jetstar. With greater competitiveness than ever before within the markets the company serves, Zensar’s unique combination of domain expertise, market knowledge and a customer-centric approach will allow sustained growth for Jetstar.

About the Jetstar Group

Jetstar is a value based carrier network providing all day every day low fares with an open approach to air travel.

Jetstar’s mission is to enable more people to fly more often and also to extend air travel to those who have previously never been able to afford to fly by offering customers low fares, all day, every day.

The Jetstar Group includes wholly owned Qantas subsidiaries operating from Australia and New Zealand and partner carriers including Jetstar Asia and Valuair in Singapore.

Jetstar Asia / Valuair is 51 per cent held by Westbrook Investments Pte Ltd (Westbrook) and 49 per cent by Qantas and Jetstar Pacific in Vietnam is 27 per cent held by Qantas with other shareholders including its largest shareholder, State Capital Investment Corporation, Saigon Tourist Holding Company and Mr Luong Hoai Nam, CEO of Jetstar Pacific.

Collectively the Jetstar Group of airlines operate over 1800 weekly flights to 15 countries, serving in excess of 50 markets across the Asia and Asia Pacific region.

About Zensar Technologies Ltd

Zensar Technologies is among the top 25 software services providers from India, and is part of the USD 3.2 billion RPG group of companies. Zensar is the world’s first enterprise-wide SEI CMM Level 5 Company and was also later certified as a CMMI Level 5 Company with industry expertise that spans Retail, Manufacturing, Logistics, Airlines, Banking, Insurance and Utilities. Zensar has more than 4600 employees with sales and operations presence across US, UK, Germany, Sweden, Finland, Middle East, South Africa, Hong Kong, Singapore, Australia and Japan . The Company delivers comprehensive IT services in applications development, support and maintenance, infrastructure management, SAP, Oracle, Oracle Retail, BI/DW, SharePoint, Documentum, CRM, BPO and Knowledge Services. The Company has developed tools and methodologies, including the proprietary Solution BluePrint (SBP), which enables its clients with innovative business solutions and a rapid ‘go-to-market’ capability. The Company supports Fortune 500 clients with software business solutions that help them compete in the digital economy.

Safe Harbor

Certain statements in this release concerning our future growth prospects are forward-looking statements which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed price, fixed-time frame contracts, client concentration, restrictions on immigration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, withdrawal of governmental fiscal incentives, political instability, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. The Company does not undertake to update any forward-looking statement that may be made from time to time by or on behalf of the Company

For further information, please contact: Raj Kurup Business Development Manager Zensar Technologies Ltd Mobile: +61(0)4011-83380 Email: rajkurup@zensar.com.au

Source: Zensar Technologies Ltd

For further information, please contact: Raj Kurup, Business Development Manager, Zensar Technologies Ltd, Mobile: +61(0)4011-83380 Email: rajkurup at zensar.com.au