Arantech Announces CEM Platform for LTEBy Arantech, PRNE
Tuesday, May 24, 2011
DUBLIN, May 25, 2011 -
~ Telco CEM solution will become an integral component of LTE networks ~
TM Forum Management World — Arantech, the premier provider of Customer
Experience Management (CEM) systems to communications service providers
worldwide, today launched touchpoint(TM) LTE at TMF Management World in
LTE provides operators with the bandwidth needed to meet the demand for
high speed mobile broadband and data services and provide them with the
ability to develop a range of services tailored to suit individual
subscribers. CEM becomes an integral component of LTE networks as they evolve
and providers look to gain deeper understanding of how the latest network
technologies are shaping customer behaviours and experiences.
"Support for LTE and other emerging technologies is core to Arantech's
CEM product strategy," said Brian Carroll, CEO of Arantech, "The ability to
continue to deliver an unrivalled level of customer experience data on more
complex networks is central to our ongoing product roadmap, and touchpoint
LTE reinforces our position as the premier provider of CEM solutions."
touchpoint(TM) LTE is already live at a tier one MNO customer site and
has delivered immediate insight into evolving LTE usage patterns and customer
experience, allowing the customer to proactively build enhanced loyalty,
strengthen their brand and quickly meet their return on investment goals.
Headquartered in Dublin, Ireland, Arantech supplies a suite of Customer
Experience Management (CEM) software solutions and CEM consultancy services
to help telecom operators derive maximum benefit from their existing network
infrastructure, customer and service management systems. Arantech's client
base includes four of the six largest mobile operator groups in the world,
serving in excess of 300 million mobile subscribers.
Annette Rochford, Marketing Manager, Arantech, +353-1-210-0100, arochford at arantech.com, or Babel PR for Arantech, Matt Humphries, +44(0)-207-434-5550, arantech at babelpr.com
Tags: Arantech, Dublin, ireland, May 25