Cable&Wireless Worldwide Expands India Footprint With New Centre of Excellence in Chennai
By Cablewireless Worldwide, PRNEMonday, October 25, 2010
India Centres to Support 6500 Global Customers Including Numerous Fortune 500 Companies
CHENNAI, India, October 26, 2010 - Cable&Wireless Worldwide has inaugurated a new India Centre of Excellence
(ICE) in Chennai, Tamil Nadu today. The new centre is part of the Company's
expansion plans in India and will serve as the second Network Operating
Center (NOC) in the country. The first NOC is located in Bangalore and
together these two centres will manage and support communication networks of
over 6,500 enterprise and carrier customers across Asia, Europe and the
Americas. This represents a 55% increase in C&W Worldwide's India operations'
capacity to support the Company's customer base.
The new facility, located in RMZ Millennia Business Park, Perangudi (RMZ
is India's largest gold rated green building in India, certified by the US
Green Building Council) is spread over a 15,000 square feet area and is
capable of holding up to 300 employees. C&W Worldwide now operates five NOC
facilities, with the remainder located in the United Kingdom. Our existing
Bangalore centre, which opened in 1995, supports major international
customers including Citibank, Ryanair, Standard Chartered Bank and HSBC.
The Chennai centre will provide round-the-clock network surveillance,
performance monitoring and support, and fault resolution for voice and data
networks. This will enable C&W Worldwide's customers to focus their resources
on their core business, instead of dedicating expensive IT resources on
maintaining and managing their communications networks. This, in turn, will
help reduce their overall operational costs and increase network efficiency
and performance. The Chennai centre will also strengthen the Company's
disaster recovery capabilities in the region.
Speaking on the announcement, Nick Lambert, Managing Director - Global
Markets, Cable&Wireless Worldwide said: "India is one of the most important
markets for C&W Worldwide. Our longstanding presence in India gives us an
exceptional understanding of the market dynamics and growth opportunities in
the region. We are making good progress in expanding our footprint in the
country and beyond, and have an excellent blue chip client base, including 10
out of the top 15 outsourcing firms and three leading Indian banks. The
opening of a new centre in Chennai demonstrates our total commitment and
focus on the emerging markets.
In India, we have a dedicated and highly talented workforce, which is the
backbone for our success. Service is our number one priority and I believe
that our people are one of our key differentiators in the marketplace today."
C&W Worldwide has already announced a US$30 million investment in the
Indian Multi-Service Platform (MSP) which was launched in 2009, and another
US$50 million in the Europe India Gateway (EIG). EIG is a new undersea cable
system providing greater network capacity between Europe and India. Slated
for launch in early 2011, the 15,000 kilometres long EIG is the first high
bandwidth (3.84 terabits per second) cable system using dense wavelength
division multiplexing technology connecting the United Kingdom with India via
the Mediterranean Sea.
C&W Worldwide views EIG as a strategic investment as India gears up for
the launch of 3G services in the coming months. It is believed that with the
introduction of 3G, consumers will increasingly use more bandwidth-hungry
applications such as Internet based video and corporates will demand more
business focused services and applications such as corporate VPN. With this
growing demand, service providers will face huge capacity challenges across
all their networks - which will exponentially drive up the demand for
bandwidth in the country. This, in turn, will create a strong growth
opportunity for C&W Worldwide in India. In addition, EIG will also serve as a
resilient, alternative route in the event of a cable outage. Investing in
multiple cable systems allows C&W Worldwide to seamlessly reroute capacity
during cable breaks - such as during the Taiwan earthquake (in Dec 2006) and
the Middle East cable breaks (in Feb 2008).
Since 1995, C&W Worldwide has been providing enterprise and carrier
telecommunication solutions in India and the Company currently employees 500
people in the country.
About Cable&Wireless Worldwide
Cable&Wireless Worldwide (LSE: CW.) aims to be the
first-choice provider of mission critical communications. The Company is one
of the world's leading critical communication providers delivering a range of
high-quality managed voice, data and IP-based services and applications to
large corporates, multinational companies, governments, carrier customers and
resellers across the UK, Asia Pacific, India, Middle East & Africa,
Continental Europe and North America.
In the UK, Cable&Wireless Worldwide owns the country's largest
fibre network dedicated to business users of telecoms reaching 20,500km in
length, and providing ubiquitous UK access through a combination of fibre,
digital, microwave, radio and leased circuits. The network has presence in
more than 400 towns and cities in the UK, with 802 unbundled exchanges
covering 55% of the population.
On an international scale, Cable&Wireless Worldwide's global
next-generation network (NGN) stretches to more than 500,000km, including
interests in 69 global cable systems, and provides connectivity to 153
countries. The Company's Multi-Service Platform, an IP-based next-generation
platform that operates across the NGN, offers a single environment on which
voice and data applications can be converged to drive business efficiencies.
The network is uniquely designed with inbuilt resilience and the capability
to re-route traffic across diverse paths in the event of failure of one or
more paths, particularly at the international level.
With more than 6,300 colleagues globally, Cable&Wireless
Worldwide is committed to delivering exceptional customer service and
developing long term partnerships with its customers.
To find out more, visit www.cw.com
For further details, please contact: Rebecca Honeyman / Claire Lorimer Claire.lorimer@hotwirepr.com +44(0)20-7608-4667
For further details, please contact: Rebecca Honeyman / Claire Lorimer, Claire.lorimer at hotwirepr.com, +44(0)20-7608-4667
Tags: Cable&wireless Worldwide, Chennai, India, October 26