CPA Global Appoints New Head of Operations to Drive Further Improvements in Legal Services Outsourcing

By Cpa Global, PRNE
Sunday, April 10, 2011

Underlines Strong Commitment to Client Service

ST HELIER, Jersey, April 11, 2011 - Leading legal services outsourcing (LSO) provider CPA Global
has announced the appointment of Carol Unwin as head of operations for the
company's growing outsourcing businesses, which provide many of the world's
best known corporations and law firms with a range of critically important
legal and IP management services.

Ms Unwin brings more than 20 years' experience in senior-level
outsourcing industry roles to CPA Global, where she will be responsible for
further enhancing service delivery, quality and operational efficiencies
across the outsourcing businesses. She was previously Group BPO Development
Director at Steria, one of Europe's top IT outsourcing businesses, where she
had overall responsibility for the evolution of Steria's BPO business in

Ms Unwin's appointment follows the recent appointment of David
, former Senior Partner of leading international law firm SJ Berwin, as
Chairman of CPA Global.

Peter Sewell, CPA Global's Chief Executive Officer, said: "The
appointments of David Harrel and Carol Unwin demonstrate our ongoing
commitment to bringing in top industry talent to help us drive the business
and take advantage of the new opportunities being created by the
transformational change in the legal services market. Carol has a wealth of
outsourcing industry experience, which will be invaluable as we continue to
grow our IP and Legal Services Outsourcing businesses. She adds further depth
to our management team, and brings a strong and proven focus on quality and
service delivery."

CPA Global's LSO business is working with an increasing number
of blue chip clients across a diverse range of industry sectors and is on
track to increase revenues for its financial year ending 31 July 2011. With a
number of major LSO opportunities in the pipeline with leading companies in
banking, insurance and technology, CPA Global anticipates stronger revenue
growth next year.

Added Peter Sewell: "Legal Services Outsourcing has tremendous
growth potential, but it is still an evolving market, where both providers
and clients are, to some extent, learning by doing. As in any new market,
some things work well and others not so well. Therefore, it's important that
providers are able to adapt their approach to focus on what works best for
their clients. At CPA Global, we are continually reviewing our business
structure, our operations, and our delivery model to ensure we maintain the
highest standards of quality and performance at an individual, business and
service level, and provide the best results for our clients."

About CPA Global

CPA Global is the world's leading and longest established
legal services outsourcing provider, with a heritage stretching back more
than 40 years. Founded in Jersey, Channel Islands in 1969, originally to
handle patent renewals, CPA Global today employs more than 1,500 people,
supporting many of the world's best known corporations and law firms with a
broad range of legal and intellectual property (IP) management services,
including document review, transaction support, contract solutions, legal
research, and IP portfolio management.

With offices across Europe, the United States, and Asia Pacific, CPA
Global serves clients' needs in over 100 countries, helping them to manage
risk, cost and capacity, and realise greater value for their businesses and
their IP assets. CPA Global's diverse client list ranges from major global
corporations, headquartered in Europe, North America and Asia Pacific, to
small and medium-sized enterprises and innovation start-ups; and from top
international law firms to national and regional law and IP firms. Clients
include leading Fortune 500 and FTSE companies, and two-thirds of the Global
Lawyer 100.

CPA Global is a leading player in the fast growing legal services
outsourcing (LSO) sector, providing high quality and cost-efficient legal
support services through delivery centres in the US and India.

As the world's top IP management specialist, CPA Global helps its clients
manage their valuable IP Rights, such as patents, designs and trademarks,
ensuring that IP portfolios are protected, maintained and regularly reviewed
in order to maximise value. Services include search, filing and renewals for
patents and trademarks; trademark watching; portfolio valuation and
optimisation; as well as IP management software.

For further information visit: or

Media Contacts

United Kingdom: Steve Clark +44-(0)20-7549-5504,

Victoria Knowles +44-(0)20-7549-4585,

United States: Julie Mandell+1-(571)-227-7025,


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