DigitalRoute Delivers Proven Bill Shock Prevention

By Digitalroute, PRNE
Tuesday, November 1, 2011

ATLANTA, Georgia, November 2, 2011 -

DigitalRoute, a leader in mediation software for service providers, today announced that the company is ready to deliver its bill shock prevention solution to help U.S. wireless service providers meet the new guidelines jointly announced by CTIA-The Wireless Association®, the Federal Communications Commission (FCC), and Consumers Union.

U.S. service providers have agreed to follow the guidelines to prevent bill shock among consumers of wireless services. The steps to be taken include the sending of notifications to users when they reach monthly plan limits for voice, data, and text that would result in overage charges. Service providers must also provide tools that enable users to monitor balances and set their own usage limits.

In response to similar regulations in Europe, DigitalRoute has delivered a proven bill shock prevention solution that enables rapid and cost-efficient deployment with minimum impact on existing infrastructure. The solution, based on its MediationZone® platform, was recently deployed at a pan-European service provider, where it is currently serving seven international affiliates.

DigitalRoute, together with its partners, have delivered MediationZone to more than 10 operators in the Americas Region during the last 12 months. All of these installations are now in live production.

With its extensive experience in bill shock prevention and its strong presence in the region, DigitalRoute is ready to start deploying the solution across the Americas.

“Bill shock prevention is a challenge that confronts service providers throughout the Americas region.   With our proven bill shock prevention solution and established support center in Atlanta, GA, DigitalRoute is ready to deliver solutions to its customers and partners as they address this key initiative,” said Stephen Rickaby, General Manager at Digital Route Americas.

About DigitalRoute

DigitalRoute® is an independent software vendor delivering market leading mediation and integration solutions to the global telecommunications and data communications industry. DigitalRoute simplifies service providers’ data infrastructure, centralizing integration of IT and communication networks. DigitalRoute technology for mediation-, data integration and policy control is deployed for 240 customers worldwide, including several leading operators in U.S and Canada. For more information visit

DigitalRoute and MediationZone are registered trademarks of DigitalRoute. All other trademarks are the property of their respective owners.

For more information, please contact:

Digital Route Americas Inc.
Shane Patterson
Regional Sales Manager
4555 Mansell Road, Suite 300
Alpharetta, Georgia USA 30022
Phone: +1-571-223-5100

For media and analyst inquiries, please contact:

Digital Route AB
Joakim Sahlgren
Marketing Manager
Skeppsbron 34, 111 30 Stockholm, Sweden
Phone: +46(0)10-7079-000

Mara Gordon Samuels
Calysto Communications
Phone: +1-404-266-2060 x 21 (office)
Phone: +1-732-803-0081 (mobile)


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