European Firms Print Away Their Green Credentials

LONDON, November 30 - New research from Ricoh (www.ricoh-europe.com/) shows
that Europe's business leaders are unnecessarily missing opportunities to
reduce environmental impacts and drive efficiencies through document
governance. There are also marked differences per country, with some
performing better than others.

The research (research.ricoh-europe.com/) finds that
only a minority of European businesses are setting targets and auditing the
environmental aspects of their document governance, which includes energy
efficiency and recycling. While 67 per cent of senior managers set cost
targets for document governance just 41 per cent set environmental targets.
This suggests that European bosses are underestimating the positive
contribution of cost reduction strategies on their organisation's
sustainability goals. Likewise, it means that ongoing sustainability
improvements will be challenging for many businesses due to the absence of
consistent measurement and auditing processes.

The research also finds that most organisations are adopting a
decentralised approach to document governance (Just 39 per cent of companies
have implemented a strategy in their business). This means they are
overlooking the simple tactical actions that can make an immediate and
positive impact on sustainability. Key results include:

    - 32 per cent of business leaders say that their employees do
      what they like when it comes to duplex printing (printing on both sides
      of the paper) and just 18 per cent have implemented a policy company-
      wide
    - Almost half (47 per cent) of European business leaders are
      unfamiliar with their company's recycling policy and 40 per cent with
      their toner recycling policy
    - When asked whether employees consider environmental benefits
      when printing respondents scored their employees at just 5.5 using a
      scale of 10 (care a lot) to one (do not care at all)

Key to addressing these issues is a centralised document governance
strategy that delivers insight across the whole organisation and provides
factual data upon which success and savings are monitored and new areas for
improvement set. With such an approach, business leaders can then start
making a real difference today by taking advantage of the tactical 'quick
wins' available to them.

When comparing activity across Europe, there are significant
differences between countries in terms of their adoption of sustainable
document governance. France is the leading country in Europe while the UK &
Ireland comes last. By assigning a value to environmental aspects of document
governance such as, recycling, setting targets, auditing, recycling and
employee behaviours - it is possible to generate a European league table to
show which countries have the most sustainable document governance practices.
In the Ricoh Document Governance Index (research.ricoh-europe.com/),
the seven countries tracked can be ordered as follows:

    1. France
    2. Italy
    3. Germany
    4. Netherlands
    5. Belgium
    6. Spain
    7. United Kingdom

However none of the countries score above 50 per cent of the
possible 'maximum score'[1], suggesting that there is significant room for
improvement to reduce overall environmental impacts.

Tom Wagland, Environmental Management Group, Ricoh Europe,
said: "Despite sustainability being an important fixture on the business
agenda, and documents making up an essential part of day-to-day business
operations, there remains a lack of awareness of the role that document
governance can play in driving both environmental AND business efficiencies.
Businesses need to act now by taking some simple steps to improve the way
they are managing and controlling their document workflows."

Sustainable Document Governance in practice

As a result of Ricoh's Pay Per Page Green assessments and
optimisation service, businesses across Europe are adding value to their
bottom line and reducing their environmental impacts.

    - A public sector organisation in the Netherlands reduced
      energy consumption by just over 75% and paper consumption by 10.3%
    - A German automotive organisation has projected cost savings
      of EUR920,000, reduced paper by 3,388 tons and CO2 by 4,934 tons over
     the contract period
    - A France-based company, also within the automotive industry,
      is benefiting from annual savings of EUR160,000 as a result of reducing
      energy consumption by more than 535,000 kWh
    - A pharmaceutical company - with sites in Italy - has
      projected reductions in annual Kwh usage by 27.8%, paper consumption by
     10.3% and overall environmental impact by 15.8%

To download the whitepaper and learn more about the findings
of the study visit www.ricoh-europe.com/research.

Note to Editors

About the Ricoh Document Governance Index

The Ricoh Document Strategy Index was conducted on behalf of Ricoh Europe
by independent research firm Coleman Parkes Research and is based on 311
detailed interviews with senior decision makers (C-Suite or equivalents) of
medium and large companies in the Financial Services; Professional Services;
Public and Telecommunications / Utilities and Media sectors across Europe.
Interviews took place in Belgium, France, Germany, Italy, Netherlands, Spain,
United Kingdom. All respondents are responsible for document management
within their respective organisations and were contacted in July and August
2009. The survey was controlled to provide representative information across
Europe and within each targeted vertical sector.

About Ricoh

Ricoh Company, Ltd ("Ricoh Company") is a global technology leader,
specialising in the office and production printing markets. Ricoh works with
organisations around the world to modernise work environments and optimise
document efficiency. With over 108,500 employees worldwide, it operates in
Europe, the Americas, Asia Pacific, China and Japan.

Ricoh Europe Holdings Plc is a public limited company and the EMEA
headquarters of Ricoh Company with operations located in London, United
Kingdom and Amstelveen, the Netherlands. The EMEA operations comprise over 35
sales subsidiaries and affiliates.

In the fiscal year ended 31 March 2009, revenues from Ricoh's EMEA
operations totalled over YEN 523.4 billion accounting for 25.0 per cent of
Ricoh Company's global revenues. Ricoh Company's worldwide sales totalled
over YEN 2,091.7 billion during the year ended 31 March 2009.

www.ricoh-europe.com

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[1] The total possible score for a green organisation - taking into
account all of the environmental parameters measured (both positive and
negative) within the study - is 296. The leading country - France - had an
average per company of 129 hence returning a result of 43.5 per cent of the
ideal score.

    For further information, please contact:
    Ricoh Europe PLC
    Janice Gibson
    Tel.: +44(0)20-7465-1153
    E-mail: press@ricoh-europe.com
    Home page: www.ricoh-europe.com

For further information, please contact: Ricoh Europe PLC, Janice Gibson, Tel.: +44(0)20-7465-1153, E-mail: press at ricoh-europe.com