IBM Signs Three-year Strategic Transformation Services Agreement with UK Driver and Vehicle Licensing Agency (DVLA)

LONDON, November 18 - IBM (NYSE: IBM) today announced a three-year extension to an existing
10-year agreement to help DVLA transform the way in which it delivers
services to customers.

(Logo: www.newscom.com/cgi-bin/prnh/20090416/IBMLOGO )

In terms of the agreement, known as Partners Achieving Change Together
(PACT), IBM is responsible for the development and implementation of a range
of business transformation and systems integration projects. IBM is also
responsible for DVLA's technical infrastructure and its ongoing operation,
maintenance and support. A key element will be to deliver a robust and
flexible IT architecture that will support a move to emerging
cross-government architectures and further improve service quality and the
customer experience.

Brendon Riley, Chief Executive of IBM UK and Ireland, said, "DVLA is
recognised as being at the forefront of the government's service
transformation agenda, having already achieved an enviable delivery track
record in a complex business and technical environment. This extension
provides the opportunity to build upon past successes."

Paul Evans, DVLA's Chief Information Officer, added, "This agreement
offers significant savings for DVLA and we look forward to building on the
partnership that has already been responsible for a wide range of innovative
projects."

The contract was signed in November 2009, and extends the IBM contract
until September 2015.

Note to Editors:

For more information on The Driver and Vehicle Licensing Agency, visit:
www.dft.gov.uk/dvla

For more information about IBM in the UK public sector, visit:
www.ibm.com/easyaccess/publicsector

    Contacts:

    John Galvez                          Press Office
    IBM UK Media Relations               DVLA
    07734 104275                         0300 123 0791
    john.galvez@uk.ibm.com               press.office@dvla.gsi.gov.uk

John Galvez, IBM UK Media Relations, 07734-104275, john.galvez at uk.ibm.com; Press Office DVLA, 0300-123-0791, press.office at dvla.gsi.gov.uk