MACH Warns Lack of Roaming Fraud Protection Could Equal Losses of $5 Billion Globally

LUXEMBOURG - MACH, the leading provider of solutions to simplify and accelerate the creation and operation of the mobility supply chain, warned today that it expects roaming fraud to cost mobile operators $5 billion globally in 2009 as many operators around the world have yet to comply with NRTRDE recommendations. Consequently, fraud will shift to those who are less well protected.

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“Perpetrators of roaming fraud rely on poor operator visibility and slow inter-operator processes to profit at the operators’ expense,” says James Stewart, Director of Fraud Product Management at MACH and Chairman of the Roaming Sub-Group of the GSMA Fraud Forum. “Many operators are re-evaluating the use of their existing fraud detection measures, looking for ways to reduce expenditure. Their margins are under pressure from increasing roaming tariff regulation and competition but they cannot afford to increase their exposure to fraud and their subscribers will not accept any disruption to service caused by fraud prevention.”

MACH clears two out of every three roaming calls on GSM and CDMA networks and settles more than 60% of global inter-operator wholesale invoice amounts. MACH has well over 300 NRTRDE clients, and a rapidly growing Fraud Protection client base that is doubling every 6 months.

“Minimising mobile fraud losses is about the rigorous execution of 4 key disciplines,” James Stewart went on to say. “It’s about timely visibility, quick analysis, intelligent investigation and rapid action.”

MACH’s range of fraud detection and prevention solutions comprising Data Express, Fraud Express and Fraud Protection, not only provides an early-warning mechanism for fraud prevention, they also provide the roaming data that allows operators to better understand customer behaviour. These strong fraud prevention measures enable MACH’s clients to reduce barriers to roaming, which helps them to increase their revenue from roaming subscribers.

MACH’s dedicated Global Roaming Competence Centre delivers near real-time visibility into the usage information for all roaming subscriber events. MACH detection systems are constantly updated to allow analysis based on the latest characteristics of fraudulent behaviour, enabling early identification and monitoring of suspicious subscribers.

MACH’s fraud protection systems reduce fraud losses by increasing visibility and reducing reporting time delays. At the same time, the cost of investment in new systems and new incoming NRTRDE data flows is eliminated.

To find out more about MACH, visit: www.mach.com/about/

Contact: Sophia Bodiker - Global Marketing Project Manager, MACH +45-4590-2024 spa@mach.com

Source: MACH

Sophia Bodiker - Global Marketing Project Manager, MACH, +45-4590-2024, spa at mach.com