NetDespatch Web Software Provides Global Service for Nordic Parcel

MARLOW, England - NetDespatch has helped Nordic Parcel get its global parcels business off to a flying start. Through its innovative web software, NetDespatch is saving the company the high cost of implementing in-house based logistics systems. Based in Tallinn, Estonia, Nordic Parcels selected the software as a service (SaaS) Velocity International solution to fully automate its booking, tracking and parcel labelling processes.

With the solution, Nordic Parcel’s services are not confined within country boundaries, allowing customers throughout Scandinavia to access a high quality international express service with online booking and full traceability via the company’s multilingual website. Customers simply go to the company’s website and log in using their own password to order a collection, print their parcel labels and track consignments all through the NetDespatch fully hosted and managed system. Once the customer requests a collection the system also assigns the appropriate local courier.

Although Nordic Parcel is a new company, Jari Vainio, the firm’s CEO, has a wealth of experience in the parcels logistics market having held senior positions with companies such as DHL. When setting up Nordic Parcel he knew that he would need big company IT to support his ambitions for company and that SaaS was the answer.

“Our aim was to be able to provide a full range of international services from the start. We would need to be able to work with customers and logistics partners across the whole of Scandinavia and beyond. This would entail sophisticated technology. SaaS was going to be important as it would allow us to gain the benefit of robust logistics IT without the need for heavy investment in our own in-house systems. I had heard of NetDespatch and I knew that Velocity International would be ideal for our needs,” says Jari Vainio.

The solution integrates seamlessly with Nordic’s bespoke enterprise system. This eradicates data duplication as all information is held centrally and makes it easy to share accurate information with logistics partners.

“Web-based technology has been a key element in establishing our company. We have already won some significant business from large electronics manufacturers and most of our customers are based outside of Estonia. We think that this is impressive growth considering we only went live with Velocity International at the beginning of the year. It is a superb system and I would recommend it to any other company looking to extend its services internationally,” concludes Jari Vainio.

www.netdespatch.com

Source: NetDespatch Ltd

Matthew Robertson, Commercial Director, NetDespatch on +44(0)1628-471047, e-mail matthew.robertson at despatch.net