Ricardo Eletro Partners With HCL for Oracle e-Business and Oracle Retail Systems
By Hcl Technologies, PRNETuesday, December 7, 2010
Considered one of the Largest Retail Chains of Electronics in Brazil, Ricardo Eletro Completes the Integration of its 200 Stores With Oracle e-Business and Oracle Retail With Full Support From HCL Technologies
SAO PAULO, Brazil, December 8, 2010 - HCL Technologies, a global leader in IT Services, today announced a
multi-year partnership with Ricardo Eletro, a leading Electronic retailer in
Brazil. Under this partnership, HCL will be responsible for supporting Oracle
E-business and Oracle Retail systems, deployed in more than 200 stores of
Ricardo Eletro.
"The relationship with HCL began in August 2010," said Vinicius Hamzi,
Chief Information Officer of Maquina Group, which incorporates the Ricardo
Eletro's chains, Insinuante and CityLar. "HCL's performance has been
excellent thus far and we are already seeing the results, which include a
significant reduction in the number of tickets and an enhanced stability of
the E-business and Oracle retail implementations."
Hamzi also announced that from January 2011, the same process will be
deployed in other stores of "Maquina" Sales Group that apart from Ricardo
Eletro, consists ofInsinuante and CityLar chains, thus completing
approximately 700 stores spread across 24 states in Brazil.
Commenting on the occasion, Sandeep Kalra, Vice President for HCL in
Latin America said "We are happy to work with Ricardo Eletro in bringing the
best practices from our retail engagements across the globe and in Brazil.
Our partnership is aimed at helping Ricardo Eletro in getting the best return
on their investment in Oracle E-business and Oracle Retail implementations."
Maquina Sales Group currently stands as one of the largest company in
Brazil in retail industry, with stores in Southeast, Northeast, Midwest and
Northeast. It also has large distribution centers strategically located to
ensure delivery across the country.
HCL's agreement includes support for seven different modules in the
Oracle Retail suite and eight different modules in the Oracle E-Business
product suite.
Achievement of challenging objectives
Ideval Munhoz, General Manager, HCL Brazil highlighted that the five key
achievements delivered so far in the engagement include:
- Implementation of an effective support level, through compatible resources and instances with the leading market practices, resulting in service levels improvement and availability of reliable information, detailed and necessary for decision making; - Creation of a known error database, allowing the solution application and quick corrections to increasing reliability of data quality carried over among the systems resulting in Enhanced system stability and accessibility within the company; - Optimized application usage in the organization; - Structured the applications to support the Operations future growth; - Enhanced satisfaction level of internal and external customers, through process flow improvements.
Worldwide HCL Technologies is recognized as a key Oracle services partner
with strong capabilities across Oracle E-business, Oracle Retail, JDE, Siebel
and Edge products.
About HCL Technologies
HCL Technologies is a leading global IT services company, working with
clients in the areas that impact and redefine the core of their businesses.
Since its inception into the global landscape after its IPO in 1999, HCL
focuses on 'transformational outsourcing', underlined by innovation and value
creation, and offers integrated portfolio of services including software-led
IT solutions, remote infrastructure management, engineering and R&D services
and BPO. HCL leverages its extensive global offshore infrastructure and
network of offices in 29 countries to provide holistic, multi-service
delivery in key industry verticals including Financial Services,
Manufacturing, Consumer Services, Public Services and Healthcare. HCL takes
pride in its philosophy of 'Employees First' which empowers our 70,218
transformers to create a real value for the customers. HCL Technologies,
along with its subsidiaries, had consolidated revenues of US$ 2.9 billion
(Rs. 13,145 crores), as on 30th September 2010 (on LTM basis). For more
information, please visit www.hcltech.com.
About HCL
HCL is a $5.5 billion leading global technology and IT enterprise
comprising two companies listed in India - HCL Technologies and HCL
Infosystems. Founded in 1976, HCL is one of India's original IT garage
start-ups. A pioneer of modern computing, HCL is a global transformational
enterprise today. Its range of offerings includes product engineering, custom
& package applications, BPO, IT infrastructure services, IT hardware, systems
integration, and distribution of information and communications technology
(ICT) products across a wide range of focused industry verticals. The HCL
team consists of over 77,000 professionals of diverse nationalities, who
operate from 29 countries including over 500 points of presence in India. HCL
has partnerships with several leading Global 1000 firms, including leading IT
and technology firms. For more information, please visit www.hcl.com.
About HCL AXON
HCL AXON is a business transformation consultancy that designs,
implements and supports solutions that address complex business issues faced
by large organizations who have selected SAP as their strategic enterprise
platform. The organization is a wholly owned subsidiary of HCL EAS Ltd.,
founded on 15th December 2008 after the reverse merger of AXON Group plc and
the HCL SAP practice.
HCL AXON offers full SAP lifecycle services including Business
Consulting, Solutions Implementation, Application Management, Blue ocean
upgrades and Integration Services. The combination of AXON's strong
transformation, process consulting and implementation capabilities and HCL's
proven application and infrastructure capabilities has produced an
organization unrivalled in the marketplace. The integrated global SAP
services force is focused on improving customers' performance through the
delivery of cost reduction programmes, business process improvement, shared
service centers, top-down information strategies, executive coaching and
leadership development.
Forward-looking Statements
Certain statements in this release are forward-looking statements, which
involve a number of risks, uncertainties, assumptions and other factors that
could cause actual results to differ materially from those in such
forward-looking statements. All statements, other than statements of
historical fact are statements that could be deemed forward looking
statements, including but not limited to the statements containing the words
'planned', 'expects', 'believes', 'strategy', 'opportunity', 'anticipates',
'hopes' or other similar words. The risks and uncertainties relating to these
statements include, but are not limited to, risks and uncertainties regarding
impact of pending regulatory proceedings, fluctuations in earnings, our
ability to manage growth, intense competition in IT services, Business
Process Outsourcing and consulting services including those factors which may
affect our cost advantage, wage increases in India, customer acceptances of
our services, products and fee structures, our ability to attract and retain
highly skilled professionals, our ability to integrate acquired assets in a
cost effective and timely manner, time and cost overruns on fixed-price,
fixed-time frame contracts, client concentration, restrictions on
immigration, our ability to manage our international operations, reduced
demand for technology in our key focus areas, disruptions in
telecommunication networks, our ability to successfully complete and
integrate potential acquisitions, the success of our brand development
efforts, liability for damages on our service contracts, the success of the
companies / entities in which we have made strategic investments, withdrawal
of governmental fiscal incentives, political instability, legal restrictions
on raising capital or acquiring companies outside India, and unauthorized use
of our intellectual property, other risks, uncertainties and general economic
conditions affecting our industry. There can be no assurance that the forward
looking statements made herein will prove to be accurate, and issuance of
such forward looking statements should not be regarded as a representation by
the Company, or any other person, that the objective and plans of the Company
will be achieved. All forward looking statements made herein are based on
information presently available to the management of the Company and the
Company does not undertake to update any forward-looking statement that may
be made from time to time by or on behalf of the Company.
For More Information, Contact: VIANEWS Integrated Communication (tel. +55-11-3865-9990) Bete Alina Skwara - bete.alina@vianews.com.br (mobile +55-11-7098-7894) HCL - Marketing Brazil (mobile +55-51-3037-9128) Marina Bohrer da Silva - m.silva@hcl.com (mobile +55-51-9875-8447)
For More Information, Contact: VIANEWS Integrated Communication (tel. +55-11-3865-9990); Bete Alina Skwara - bete.alina at vianews.com.br (mobile +55-11-7098-7894); HCL - Marketing Brazil (mobile +55-51-3037-9128); Marina Bohrer da Silva - m.silva at hcl.com (mobile +55-51-9875-8447)
Tags: Brazil, December 8, Hcl Technologies, Sao paulo